Datadog Case Studies Hatech Helps Companies Achieve Deployment Agility and Cost Savings Through Monitoring Automation Using Datadog

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	Hatech Helps Companies Achieve Deployment Agility and Cost Savings Through Monitoring Automation Using Datadog Datadog

Hatech Helps Companies Achieve Deployment Agility and Cost Savings Through Monitoring Automation Using Datadog

Datadog

Technology Category	Analytics & Modeling - Real Time Analytics Platform as a Service (PaaS) - Connectivity Platforms
Applicable Industries	Professional Service Software
Applicable Functions	Business Operation Product Research & Development
Use Cases	Predictive Maintenance Real-Time Location System (RTLS) Supply Chain Visibility
Services	Cloud Planning, Design & Implementation Services System Integration
Challenge	As HATech scaled, they faced a challenge in managing and supporting a rapidly expanding pool of customers, especially those releasing changes to their software every few hours. Without an automated monitoring platform, they could not see into their customers’ infrastructure, and they were blind to potential problems. They needed a way to receive immediate alerts about any issues, and they needed real-time, detailed data to support rapid troubleshooting, even as customers’ infrastructure evolved day by day. They began a deep and thorough search for a monitoring platform that was fast, reliable, required no infrastructure management, offered flexibility to create custom add-ons, agents, and plug-ins, and was affordable. Read More
About Customer	HATech specializes in transforming their customers’ operations, product, and development practices into one integrated, agile process that is focused on achieving the customers’ business goals. With a full suite of professional services covering consultancy, architecture, implementation, and staff augmentation plus managed support services, HATech brings BizDevOps best practices and tooling expertise to customers across the leading public and private cloud platforms. Their customers benefit from reducing software release cycles from months to minutes. Read More
Solution	HATech discovered Datadog, a monitoring platform that checked all their boxes: it is hosted and requires no maintenance, it onboards new customers in minutes, and it was built to monitor evolving infrastructure. It integrates with 100+ commonly used technologies out of the box, and it can be customized to collect metrics from anything. Moreover, it is highly reliable and provides a snappy interface for interacting with real-time metrics at a good price. Datadog integrates with HATech’s alerting tool, OpsGenie, and it works with on-premises, cloud, or hybrid environments. It separates customer information, allowing HATech to meet Payment Card Industry (PCI) Data Security Standards, which are followed by many of their customers. Read More Log in to view content
Contents

Technology Category

Analytics & Modeling - Real Time Analytics

Platform as a Service (PaaS) - Connectivity Platforms

Applicable Industries

Professional Service

Software

Applicable Functions

Business Operation

Product Research & Development

Use Cases

Predictive Maintenance

Real-Time Location System (RTLS)

Supply Chain Visibility

Services

Cloud Planning, Design & Implementation Services

System Integration

Challenge

As HATech scaled, they faced a challenge in managing and supporting a rapidly expanding pool of customers, especially those releasing changes to their software every few hours. Without an automated monitoring platform, they could not see into their customers’ infrastructure, and they were blind to potential problems. They needed a way to receive immediate alerts about any issues, and they needed real-time, detailed data to support rapid troubleshooting, even as customers’ infrastructure evolved day by day. They began a deep and thorough search for a monitoring platform that was fast, reliable, required no infrastructure management, offered flexibility to create custom add-ons, agents, and plug-ins, and was affordable.

About Customer

HATech specializes in transforming their customers’ operations, product, and development practices into one integrated, agile process that is focused on achieving the customers’ business goals. With a full suite of professional services covering consultancy, architecture, implementation, and staff augmentation plus managed support services, HATech brings BizDevOps best practices and tooling expertise to customers across the leading public and private cloud platforms. Their customers benefit from reducing software release cycles from months to minutes.

Solution

HATech discovered Datadog, a monitoring platform that checked all their boxes: it is hosted and requires no maintenance, it onboards new customers in minutes, and it was built to monitor evolving infrastructure. It integrates with 100+ commonly used technologies out of the box, and it can be customized to collect metrics from anything. Moreover, it is highly reliable and provides a snappy interface for interacting with real-time metrics at a good price. Datadog integrates with HATech’s alerting tool, OpsGenie, and it works with on-premises, cloud, or hybrid environments. It separates customer information, allowing HATech to meet Payment Card Industry (PCI) Data Security Standards, which are followed by many of their customers.

Impact #1	With Datadog, HATech now has instant, actionable alerts when anything starts behaving strangely in any customer’s infrastructure.
Impact #2	They can immediately dive into highly detailed, pre-built, customizable dashboards, and begin correlating what’s happening in one part of the infrastructure with what’s happening everywhere else.
Impact #3	The visibility Datadog provides allows HATech to help their customers make the most of their infrastructure and uncover areas for cost savings which can be used to reinvest into their products.

Impact #1

With Datadog, HATech now has instant, actionable alerts when anything starts behaving strangely in any customer’s infrastructure.

Impact #2

They can immediately dive into highly detailed, pre-built, customizable dashboards, and begin correlating what’s happening in one part of the infrastructure with what’s happening everywhere else.

Impact #3

The visibility Datadog provides allows HATech to help their customers make the most of their infrastructure and uncover areas for cost savings which can be used to reinvest into their products.

Benefit #1	Reduced software release cycles from months to minutes for HATech's customers.
Benefit #2	Onboards new customers in minutes with Datadog.

Benefit #1

Reduced software release cycles from months to minutes for HATech's customers.

Benefit #2

Onboards new customers in minutes with Datadog.

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Overview

Hatech Helps Companies Achieve Deployment Agility and Cost Savings Through Monitoring Automation Using Datadog

Operational Impact

Quantitative Benefit