CensorNet Case Studies Harrowells Solicitors Enhances Remote Working Security with CensorNet MFA

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	Harrowells Solicitors Enhances Remote Working Security with CensorNet MFA CensorNet

Harrowells Solicitors Enhances Remote Working Security with CensorNet MFA

CensorNet

Technology Category	Cybersecurity & Privacy - Identity & Authentication Management Infrastructure as a Service (IaaS) - Cloud Computing
Applicable Industries	Professional Service
Applicable Functions	Business Operation
Use Cases	Cybersecurity
Services	Cloud Planning, Design & Implementation Services Cybersecurity Services
Challenge	Harrowells Solicitors, a regional law firm based in the north of England, needed to develop a more secure environment for remote working. The firm wanted to improve the productivity of its workforce, enable more flexible working arrangements, and allow external partners to connect to its systems. Employees wanted to be able to work from home, or work when they were travelling. They were also using lots of different types of devices – tablets, laptops and smart phones. The nature of the Harrowells business also meant that employees handle very sensitive client information, so data security is of paramount importance. From a mobile working perspective, the requirement was to be able to provide an additional layer of security to the firm’s systems and applications, whilst at the same time enabling employees to work from any location using whatever device they needed to. Read More
About Customer	Harrowells is a regional law firm based in the north of England. The practice prides itself on its long and successful track record of offering high quality advice to businesses, families and individuals. Harrowells’ IT systems are powered by ServaCloud, one of the UK’s leading Cloud platforms. Through partnering with CensorNet, they are now able to offer their solicitors and other employees highly secure access to their cloud-based networks and applications. Read More
Solution	Previously, the firm used certificate-based authentication but this method had serious limitations. It involved a lot of administrative effort from IT staff to configure and renew certificates on necessary devices and it also meant, that staff had to use only that one configured device. Recognising the need to improve its authentication strategy, Harrowells re-engaged with its cloud provider, Servatech, research various authentication systems on the market. The implementation of the CensorNet Multi-Factor Authentication (MFA) solution was seamless and it was installed and configured with no disruption to staff. Read More Log in to view content
Contents

Technology Category

Cybersecurity & Privacy - Identity & Authentication Management

Infrastructure as a Service (IaaS) - Cloud Computing

Applicable Industries

Professional Service

Applicable Functions

Business Operation

Use Cases

Cybersecurity

Services

Cloud Planning, Design & Implementation Services

Cybersecurity Services

Challenge

Harrowells Solicitors, a regional law firm based in the north of England, needed to develop a more secure environment for remote working. The firm wanted to improve the productivity of its workforce, enable more flexible working arrangements, and allow external partners to connect to its systems. Employees wanted to be able to work from home, or work when they were travelling. They were also using lots of different types of devices – tablets, laptops and smart phones. The nature of the Harrowells business also meant that employees handle very sensitive client information, so data security is of paramount importance. From a mobile working perspective, the requirement was to be able to provide an additional layer of security to the firm’s systems and applications, whilst at the same time enabling employees to work from any location using whatever device they needed to.

About Customer

Harrowells is a regional law firm based in the north of England. The practice prides itself on its long and successful track record of offering high quality advice to businesses, families and individuals. Harrowells’ IT systems are powered by ServaCloud, one of the UK’s leading Cloud platforms. Through partnering with CensorNet, they are now able to offer their solicitors and other employees highly secure access to their cloud-based networks and applications.

Solution

Previously, the firm used certificate-based authentication but this method had serious limitations. It involved a lot of administrative effort from IT staff to configure and renew certificates on necessary devices and it also meant, that staff had to use only that one configured device. Recognising the need to improve its authentication strategy, Harrowells re-engaged with its cloud provider, Servatech, research various authentication systems on the market. The implementation of the CensorNet Multi-Factor Authentication (MFA) solution was seamless and it was installed and configured with no disruption to staff.

Impact #1	One of the key requirements was that the multi-factor authentication system was straightforward to use and wouldn’t cause staff any problems. “Our users soon realized how easy and quick the authentication process actually is,” Danny says. “I think in this case, the lack of feedback from other users speaks for itself. It isn’t a burden of any kind and they can clearly see the benefit of the additional security step.”
Impact #2	Another benefit is the increased productivity of workers. They can access Harrowells’ ServaCloud system easily and efficiently from any of the firm’s seven offices. This is important as a number of solicitors regularly meet clients in different offices across the working week.
Impact #3	CensorNet MFA has also given staff an increased level of confidence in connecting to work systems from a remote location, from various different devices. Danny comments, “With CensorNet MFA, our users are connecting from more devices than ever, more regularly and more conveniently.”

Impact #1

One of the key requirements was that the multi-factor authentication system was straightforward to use and wouldn’t cause staff any problems. “Our users soon realized how easy and quick the authentication process actually is,” Danny says. “I think in this case, the lack of feedback from other users speaks for itself. It isn’t a burden of any kind and they can clearly see the benefit of the additional security step.”

Impact #2

Another benefit is the increased productivity of workers. They can access Harrowells’ ServaCloud system easily and efficiently from any of the firm’s seven offices. This is important as a number of solicitors regularly meet clients in different offices across the working week.

Impact #3

CensorNet MFA has also given staff an increased level of confidence in connecting to work systems from a remote location, from various different devices. Danny comments, “With CensorNet MFA, our users are connecting from more devices than ever, more regularly and more conveniently.”

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Overview

Harrowells Solicitors Enhances Remote Working Security with CensorNet MFA

Operational Impact