Blue Yonder Case Studies HappyFresh Boosts Warehouse Speed and Productivity

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	HappyFresh Boosts Warehouse Speed and Productivity Blue Yonder

HappyFresh Boosts Warehouse Speed and Productivity

Blue Yonder

Technology Category	Analytics & Modeling - Real Time Analytics Platform as a Service (PaaS) - Application Development Platforms
Applicable Industries	E-Commerce Retail
Applicable Functions	Logistics & Transportation Warehouse & Inventory Management
Use Cases	Inventory Management Warehouse Automation
Services	Cloud Planning, Design & Implementation Services Software Design & Engineering Services
Challenge	Founded in 2014, HappyFresh is the fastest-growing online grocery platform in Southeast Asia, with its own delivery fleet and network of darkstore centers. The company serves millions of consumers in 14 cities, partners with over 300 supermarkets, and employs over 500 associates across Indonesia, Malaysia and Thailand. As demand increased for online grocery delivery, HappyFresh needed to digitally transform its warehouse operations to maintain its high level of real-time responsiveness, including customized order handling and delivery in as little as one hour. Read More
About Customer	HappyFresh is the fastest-growing online grocery platform in Southeast Asia. Founded in 2014, the company has its own delivery fleet and network of darkstore centers. It serves millions of consumers in 14 cities and partners with over 300 supermarkets. The company employs over 500 associates across Indonesia, Malaysia and Thailand. As the demand for online grocery delivery increased, HappyFresh faced the challenge of maintaining its high level of real-time responsiveness, including customized order handling and delivery in as little as one hour. Read More
Solution	HappyFresh has rolled out Blue Yonder’s warehouse management solution across several darkstore centers, with additional locations planned for implementation in 2022. The regional partner on the project is Super Globalindo Viktoria (SGV), which contributes industry, technical and operational expertise, as well as local team-based resources. Blue Yonder warehouse management is a comprehensive, highly scalable, real-time software-as-a-service (SaaS) solution with the most comprehensive task optimization capabilities backed by market-leading artificial intelligence and machine learning. Blue Yonder’s warehouse management solution positions HappyFresh to thrive in the fast-moving, volatile world of grocery delivery. HappyFresh can maximize visibility, quickly adapt to disruptions and optimize tasks to meet consumers’ service expectations. Read More Log in to view content
Contents

Technology Category

Analytics & Modeling - Real Time Analytics

Platform as a Service (PaaS) - Application Development Platforms

Applicable Industries

E-Commerce

Retail

Applicable Functions

Logistics & Transportation

Warehouse & Inventory Management

Use Cases

Inventory Management

Warehouse Automation

Services

Cloud Planning, Design & Implementation Services

Software Design & Engineering Services

Challenge

Founded in 2014, HappyFresh is the fastest-growing online grocery platform in Southeast Asia, with its own delivery fleet and network of darkstore centers. The company serves millions of consumers in 14 cities, partners with over 300 supermarkets, and employs over 500 associates across Indonesia, Malaysia and Thailand. As demand increased for online grocery delivery, HappyFresh needed to digitally transform its warehouse operations to maintain its high level of real-time responsiveness, including customized order handling and delivery in as little as one hour.

About Customer

HappyFresh is the fastest-growing online grocery platform in Southeast Asia. Founded in 2014, the company has its own delivery fleet and network of darkstore centers. It serves millions of consumers in 14 cities and partners with over 300 supermarkets. The company employs over 500 associates across Indonesia, Malaysia and Thailand. As the demand for online grocery delivery increased, HappyFresh faced the challenge of maintaining its high level of real-time responsiveness, including customized order handling and delivery in as little as one hour.

Solution

HappyFresh has rolled out Blue Yonder’s warehouse management solution across several darkstore centers, with additional locations planned for implementation in 2022. The regional partner on the project is Super Globalindo Viktoria (SGV), which contributes industry, technical and operational expertise, as well as local team-based resources. Blue Yonder warehouse management is a comprehensive, highly scalable, real-time software-as-a-service (SaaS) solution with the most comprehensive task optimization capabilities backed by market-leading artificial intelligence and machine learning. Blue Yonder’s warehouse management solution positions HappyFresh to thrive in the fast-moving, volatile world of grocery delivery. HappyFresh can maximize visibility, quickly adapt to disruptions and optimize tasks to meet consumers’ service expectations.

Impact #1	Reduced delivery time by 25% via optimized picking.
Impact #2	Managed warehouse operations with a strategic, profit-driven mindset.
Impact #3	Improved employee satisfaction and retention.

Impact #1

Reduced delivery time by 25% via optimized picking.

Impact #2

Managed warehouse operations with a strategic, profit-driven mindset.

Impact #3

Improved employee satisfaction and retention.

Benefit #1	Delivery window reduced from one hour to 45 minutes.
Benefit #2	Optimized workflows, especially for fast-moving products, to eliminate wasted time and unproductive steps.
Benefit #3	Improved labor scheduling, reporting and employee visibility into real-time inventory levels.

Benefit #1

Delivery window reduced from one hour to 45 minutes.

Benefit #2

Optimized workflows, especially for fast-moving products, to eliminate wasted time and unproductive steps.

Benefit #3

Improved labor scheduling, reporting and employee visibility into real-time inventory levels.

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Overview

HappyFresh Boosts Warehouse Speed and Productivity

Operational Impact

Quantitative Benefit