Emex Case Studies Hanover County Case Study: Emex streamlined incident management and improved efficiency

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	Hanover County Case Study: Emex streamlined incident management and improved efficiency Emex

Hanover County Case Study: Emex streamlined incident management and improved efficiency

Emex

Technology Category	Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Industries	Cities & Municipalities
Applicable Functions	Business Operation
Use Cases	Remote Asset Management
Services	System Integration
Challenge	Hanover County, located within the Commonwealth of Virginia in the United States, was struggling with manual processes for incident reporting. The county, which provides public and government services to its residents, was using Excel and Word for these processes. This resulted in time-consuming tasks such as filling out forms, faxing, and filing. The laborious nature of these tasks led to a reluctance among employees to carry out incident reporting. The county needed a solution that would reduce these burdensome processes and improve efficiency. Read More
About Customer	Hanover County is a historical county located within the Commonwealth of Virginia in the United States. Founded in 1720, the county is enriched with American history and celebrated its 300th birthday in 2020. The county provides public and government services to its residents. However, the county was facing challenges with its incident reporting processes, which were manual and time-consuming. The processes involved the use of Excel and Word, which led to tasks such as filling out forms, faxing, and filing. This resulted in a reluctance among employees to carry out incident reporting due to the labor involved. Read More
Solution	Emex worked with Hanover County to develop a solution that would provide a holistic view of EHS performance, eliminate siloed data, increase reporting, reduce the administrative burden, and store all data in one centralized system for quick updates to management. The solution needed to be simple and straightforward, with the capability to analyze data and automate insurance claims submission. This would improve internal processes and allow the team to focus on other tasks. The modules included in the solution were Incident (Injury, Near Miss Property & Liability) and Audit (Safety Inspection and Review). Read More Log in to view content
Contents

Technology Category

Functional Applications - Enterprise Resource Planning Systems (ERP)

Applicable Industries

Cities & Municipalities

Applicable Functions

Business Operation

Use Cases

Remote Asset Management

Services

System Integration

Challenge

Hanover County, located within the Commonwealth of Virginia in the United States, was struggling with manual processes for incident reporting. The county, which provides public and government services to its residents, was using Excel and Word for these processes. This resulted in time-consuming tasks such as filling out forms, faxing, and filing. The laborious nature of these tasks led to a reluctance among employees to carry out incident reporting. The county needed a solution that would reduce these burdensome processes and improve efficiency.

About Customer

Hanover County is a historical county located within the Commonwealth of Virginia in the United States. Founded in 1720, the county is enriched with American history and celebrated its 300th birthday in 2020. The county provides public and government services to its residents. However, the county was facing challenges with its incident reporting processes, which were manual and time-consuming. The processes involved the use of Excel and Word, which led to tasks such as filling out forms, faxing, and filing. This resulted in a reluctance among employees to carry out incident reporting due to the labor involved.

Solution

Emex worked with Hanover County to develop a solution that would provide a holistic view of EHS performance, eliminate siloed data, increase reporting, reduce the administrative burden, and store all data in one centralized system for quick updates to management. The solution needed to be simple and straightforward, with the capability to analyze data and automate insurance claims submission. This would improve internal processes and allow the team to focus on other tasks. The modules included in the solution were Incident (Injury, Near Miss Property & Liability) and Audit (Safety Inspection and Review).

Impact #1	Emex delivered a solution that streamlined incident management across all departments, saving the team at Hanover County hours each week in collecting, aggregating, and analyzing data.
Impact #2	The solution also automatically provided their insurance pool with the required data.
Impact #3	With limited internal resources, the Emex platform gave Hanover County a complete overview that allowed their team to work more efficiently.

Impact #1

Emex delivered a solution that streamlined incident management across all departments, saving the team at Hanover County hours each week in collecting, aggregating, and analyzing data.

Impact #2

The solution also automatically provided their insurance pool with the required data.

Impact #3

With limited internal resources, the Emex platform gave Hanover County a complete overview that allowed their team to work more efficiently.

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Overview

Hanover County Case Study: Emex streamlined incident management and improved efficiency

Operational Impact