Case Studies Hammond Group Reduces IT Costs and Increases Productivity with Aptean Process Manufacturing ERP Ross Edition

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	Hammond Group Reduces IT Costs and Increases Productivity with Aptean Process Manufacturing ERP Ross Edition

Hammond Group Reduces IT Costs and Increases Productivity with Aptean Process Manufacturing ERP Ross Edition

Technology Category	Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Industries	Chemicals
Applicable Functions	Discrete Manufacturing Quality Assurance
Use Cases	Predictive Maintenance
Services	System Integration
Challenge	Hammond Group, a chemical company with plants in the US and abroad, was facing growing overhead costs and lengthy implementation time with a tier one ERP supplier. They had also experienced two unsuccessful CRM system migrations. The company realized that to grow and maintain its reputation for customer care, it needed to invest in systems that would cut operational costs while still focusing on its customers. They turned to Aptean Process Manufacturing ERP Ross Edition to handle their financial and production operations. Read More
About Customer	Hammond Group is a chemical company with plants in the US and abroad. The company has a reputation for customer care and was looking to grow and maintain this reputation. They were facing challenges with their existing ERP supplier, including lengthy implementation times and growing overhead costs. They had also experienced two unsuccessful CRM system migrations. The company realized that to grow and maintain its reputation for customer care, it needed to invest in systems that would cut operational costs while still focusing on its customers. Read More
Solution	Hammond Group implemented Aptean Process Manufacturing ERP to handle both front and back office needs. The solution provides a portal that allows customers to manage elements of their own accounts, including pulling certificates of analysis, something extremely important to its many customers in the chemical industry. The company has made many additional process improvements that make the 39% savings even more valuable. These improvements include enhanced customer service, global management, product costing, product development, quality assurance, regulatory compliance, sample requests, technical service, and tracking and tracing. Read More Log in to view content
Contents

Technology Category

Functional Applications - Enterprise Resource Planning Systems (ERP)

Applicable Industries

Chemicals

Applicable Functions

Discrete Manufacturing

Quality Assurance

Use Cases

Predictive Maintenance

Services

System Integration

Challenge

Hammond Group, a chemical company with plants in the US and abroad, was facing growing overhead costs and lengthy implementation time with a tier one ERP supplier. They had also experienced two unsuccessful CRM system migrations. The company realized that to grow and maintain its reputation for customer care, it needed to invest in systems that would cut operational costs while still focusing on its customers. They turned to Aptean Process Manufacturing ERP Ross Edition to handle their financial and production operations.

About Customer

Hammond Group is a chemical company with plants in the US and abroad. The company has a reputation for customer care and was looking to grow and maintain this reputation. They were facing challenges with their existing ERP supplier, including lengthy implementation times and growing overhead costs. They had also experienced two unsuccessful CRM system migrations. The company realized that to grow and maintain its reputation for customer care, it needed to invest in systems that would cut operational costs while still focusing on its customers.

Solution

Hammond Group implemented Aptean Process Manufacturing ERP to handle both front and back office needs. The solution provides a portal that allows customers to manage elements of their own accounts, including pulling certificates of analysis, something extremely important to its many customers in the chemical industry. The company has made many additional process improvements that make the 39% savings even more valuable. These improvements include enhanced customer service, global management, product costing, product development, quality assurance, regulatory compliance, sample requests, technical service, and tracking and tracing.

Impact #1	Reduced ERP-related IT costs by 39% in the first year of operation
Impact #2	Automated generation of Certificates of Analysis within ERP
Impact #3	Complete traceability from raw materials to finished product

Impact #1

Reduced ERP-related IT costs by 39% in the first year of operation

Impact #2

Automated generation of Certificates of Analysis within ERP

Impact #3

Complete traceability from raw materials to finished product

Benefit #1	ERP-related IT costs decreased by 39% in the first year of operation
Benefit #2	Implementation finished in three months and was under budget

Benefit #1

ERP-related IT costs decreased by 39% in the first year of operation

Benefit #2

Implementation finished in three months and was under budget

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Overview

Hammond Group Reduces IT Costs and Increases Productivity with Aptean Process Manufacturing ERP Ross Edition

Operational Impact

Quantitative Benefit