H2O.ai Case Studies H2O.ai empowers New South Wales Government To Deliver Exceptional Services for its Citizens with AI

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	H2O.ai empowers New South Wales Government To Deliver Exceptional Services for its Citizens with AI H2O.ai

H2O.ai empowers New South Wales Government To Deliver Exceptional Services for its Citizens with AI

H2O.ai

Technology Category	Analytics & Modeling - Machine Learning
Applicable Industries	Cities & Municipalities
Applicable Functions	Business Operation
Use Cases	Predictive Quality Analytics Predictive Replenishment
Services	Data Science Services
Challenge	The New South Wales (NSW) Government wanted to build out its data practice and initiatives. They needed to enable its analysts to draw upon data science and automatic machine learning platforms to help find answers, pinpoint solutions and use data to create better services for all. The government was looking for a solution that could improve the accuracy of its predictive models and empower its team of data scientists to build models faster. Read More
About Customer	New South Wales is a major global and Asia-Pacific cultural hub. Home to a diverse population of 7.7 million people, NSW is Australia’s oldest and largest state. It is also an economic powerhouse, with an economy larger than Hong Kong, Malaysia, and Singapore. The NSW Government is committed to promoting the use of data and information to improve its services and to benefit its citizens. Read More
Solution	The NSW Department of Customer Service used H2O.ai to improve the accuracy of its predictive models and empower its team of data scientists to build models faster. This allowed them to deliver more personalized and targeted programs to the citizens of NSW with improved services, policies and innovations. Programs such as the Active Kids program, which supports families by providing vouchers to put towards sport and active recreation costs each year, can be better supported with Driverless AI because it can now predict factors that cause families to miss out on these activities, target these factors and support increased participation. Read More Log in to view content
Contents

Technology Category

Analytics & Modeling - Machine Learning

Applicable Industries

Cities & Municipalities

Applicable Functions

Business Operation

Use Cases

Predictive Quality Analytics

Predictive Replenishment

Services

Data Science Services

Challenge

The New South Wales (NSW) Government wanted to build out its data practice and initiatives. They needed to enable its analysts to draw upon data science and automatic machine learning platforms to help find answers, pinpoint solutions and use data to create better services for all. The government was looking for a solution that could improve the accuracy of its predictive models and empower its team of data scientists to build models faster.

About Customer

New South Wales is a major global and Asia-Pacific cultural hub. Home to a diverse population of 7.7 million people, NSW is Australia’s oldest and largest state. It is also an economic powerhouse, with an economy larger than Hong Kong, Malaysia, and Singapore. The NSW Government is committed to promoting the use of data and information to improve its services and to benefit its citizens.

Solution

The NSW Department of Customer Service used H2O.ai to improve the accuracy of its predictive models and empower its team of data scientists to build models faster. This allowed them to deliver more personalized and targeted programs to the citizens of NSW with improved services, policies and innovations. Programs such as the Active Kids program, which supports families by providing vouchers to put towards sport and active recreation costs each year, can be better supported with Driverless AI because it can now predict factors that cause families to miss out on these activities, target these factors and support increased participation.

Impact #1	Accelerated the speed to build models
Impact #2	Achieved higher prediction accuracy
Impact #3	Enabled more personalized and targeted programs

Impact #1

Accelerated the speed to build models

Impact #2

Achieved higher prediction accuracy

Impact #3

Enabled more personalized and targeted programs

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Overview

H2O.ai empowers New South Wales Government To Deliver Exceptional Services for its Citizens with AI

Operational Impact