Domo Case Studies H&R Block Case Study

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	H&R Block Case Study Domo

H&R Block Case Study

Domo

Technology Category	Application Infrastructure & Middleware - Data Exchange & Integration Application Infrastructure & Middleware - Data Visualization
Applicable Industries	Finance & Insurance
Applicable Functions	Business Operation
Services	Data Science Services
Challenge	H&R Block, a global tax services provider, was facing several challenges related to data management and reporting. The company had many disparate sources of information, which made it difficult to consolidate and analyze data effectively. This resulted in a significant amount of time being spent on building reports. Furthermore, the company's leadership lacked critical data insights due to the fragmented nature of the data sources. The need for a solution that could provide a unified view of the disparate data sources and offer greater transparency across teams was evident. Read More
About Customer	H&R Block is one of the world's largest tax services providers, with a presence in Kansas City, MO. The company employs more than 100,000 highly trained tax professionals and has prepared more than 550 million tax returns worldwide since its inception in 1955. In addition to its tax services, H&R Block also offers financial products through H&R Block Bank. The company's vast scale and diverse operations necessitate efficient data management and reporting systems. Read More
Solution	To address its challenges, H&R Block implemented Domo, a data integration and visualization platform. The solution provided an executive dashboard that offered better insights into the company's operations by consolidating data from various sources into a single view. This not only improved transparency across teams but also enabled the company's leadership to access critical data insights more efficiently. The solution's personalization feature allowed users to create their own personalized view of the data they cared about, making it easier to find specific information without having to sift through irrelevant metrics. Read More Log in to view content
Contents

Technology Category

Application Infrastructure & Middleware - Data Exchange & Integration

Application Infrastructure & Middleware - Data Visualization

Applicable Industries

Finance & Insurance

Applicable Functions

Business Operation

Services

Data Science Services

Challenge

H&R Block, a global tax services provider, was facing several challenges related to data management and reporting. The company had many disparate sources of information, which made it difficult to consolidate and analyze data effectively. This resulted in a significant amount of time being spent on building reports. Furthermore, the company's leadership lacked critical data insights due to the fragmented nature of the data sources. The need for a solution that could provide a unified view of the disparate data sources and offer greater transparency across teams was evident.

About Customer

H&R Block is one of the world's largest tax services providers, with a presence in Kansas City, MO. The company employs more than 100,000 highly trained tax professionals and has prepared more than 550 million tax returns worldwide since its inception in 1955. In addition to its tax services, H&R Block also offers financial products through H&R Block Bank. The company's vast scale and diverse operations necessitate efficient data management and reporting systems.

Solution

To address its challenges, H&R Block implemented Domo, a data integration and visualization platform. The solution provided an executive dashboard that offered better insights into the company's operations by consolidating data from various sources into a single view. This not only improved transparency across teams but also enabled the company's leadership to access critical data insights more efficiently. The solution's personalization feature allowed users to create their own personalized view of the data they cared about, making it easier to find specific information without having to sift through irrelevant metrics.

Impact #1	The implementation of Domo resulted in significant improvements in H&R Block's data management and reporting processes. The company's leadership could now access critical data insights more efficiently, without having to wait for reports to be built.
Impact #2	The solution's personalization feature allowed users to create their own personalized view of the data they cared about, making it easier to find specific information without having to sift through irrelevant metrics.
Impact #3	The solution also improved transparency across teams, enabling them to work more effectively and collaboratively.

Impact #1

The implementation of Domo resulted in significant improvements in H&R Block's data management and reporting processes. The company's leadership could now access critical data insights more efficiently, without having to wait for reports to be built.

Impact #2

The solution's personalization feature allowed users to create their own personalized view of the data they cared about, making it easier to find specific information without having to sift through irrelevant metrics.

Impact #3

The solution also improved transparency across teams, enabling them to work more effectively and collaboratively.

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Overview

H&R Block Case Study

Operational Impact