Diligent Case Studies Gwinnett Medical Center: Healthier decision-making steers hospital board

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	Gwinnett Medical Center: Healthier decision-making steers hospital board Diligent

Gwinnett Medical Center: Healthier decision-making steers hospital board

Diligent

Technology Category	Functional Applications - Remote Monitoring & Control Systems
Applicable Industries	Healthcare & Hospitals
Applicable Functions	Business Operation
Use Cases	Regulatory Compliance Monitoring Remote Collaboration
Services	System Integration Training
Challenge	Gwinnett Medical Center (GMC) was relying on paper-based processes for board meetings which were time-consuming and slowed policy-making. The distribution of board materials was handled through a courier service, which delivered large amounts of paper documents to board members. This process was not only inefficient but also made it difficult for board members to digest new information in a timely manner. The board sought a solution that would help them become faster, more efficient, and more reliable when it came to policy creation. Read More
About Customer	Gwinnett Medical Center (GMC) is a 553-bed, not-for-profit healthcare network that provides a wide array of high-quality services and facilities around the Atlanta area. With approximately 4,800 employees and 800 affiliated physicians, GMC has repeatedly received national recognition for clinical excellence, ranking in the top five percent in the United States for clinical quality. The medical center has one main board and eight committees for a total of 27 end users and five administrators. David McCleskey has served on the main board of GMC since 2004 and has been chairman since 2010. Read More
Solution	GMC's board chairman, David McCleskey, spearheaded the search for a digital solution for the creation and distribution of board materials. After investigating the top players in the field, they chose Diligent Boards™, a secure board portal solution. The Diligent team provided one-on-one tutorials with each GMC board member, and the uptake of the technology was nearly instantaneous. The GMC board went completely paperless, and the Diligent Boards solution turned data into information, information into insights, and insights into solid policy for GMC. Read More Log in to view content
Contents

Technology Category

Functional Applications - Remote Monitoring & Control Systems

Applicable Industries

Healthcare & Hospitals

Applicable Functions

Business Operation

Use Cases

Regulatory Compliance Monitoring

Remote Collaboration

Services

System Integration

Training

Challenge

Gwinnett Medical Center (GMC) was relying on paper-based processes for board meetings which were time-consuming and slowed policy-making. The distribution of board materials was handled through a courier service, which delivered large amounts of paper documents to board members. This process was not only inefficient but also made it difficult for board members to digest new information in a timely manner. The board sought a solution that would help them become faster, more efficient, and more reliable when it came to policy creation.

About Customer

Gwinnett Medical Center (GMC) is a 553-bed, not-for-profit healthcare network that provides a wide array of high-quality services and facilities around the Atlanta area. With approximately 4,800 employees and 800 affiliated physicians, GMC has repeatedly received national recognition for clinical excellence, ranking in the top five percent in the United States for clinical quality. The medical center has one main board and eight committees for a total of 27 end users and five administrators. David McCleskey has served on the main board of GMC since 2004 and has been chairman since 2010.

Solution

GMC's board chairman, David McCleskey, spearheaded the search for a digital solution for the creation and distribution of board materials. After investigating the top players in the field, they chose Diligent Boards™, a secure board portal solution. The Diligent team provided one-on-one tutorials with each GMC board member, and the uptake of the technology was nearly instantaneous. The GMC board went completely paperless, and the Diligent Boards solution turned data into information, information into insights, and insights into solid policy for GMC.

Impact #1	The Diligent Boards solution has enabled GMC's board to become faster, more efficient, and more reliable in policy creation.
Impact #2	The board has gone completely paperless, saving time and resources.
Impact #3	The solution has improved access to information around regulatory changes, enabling seamless information sharing.

Impact #1

The Diligent Boards solution has enabled GMC's board to become faster, more efficient, and more reliable in policy creation.

Impact #2

The board has gone completely paperless, saving time and resources.

Impact #3

The solution has improved access to information around regulatory changes, enabling seamless information sharing.

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Overview

Gwinnett Medical Center: Healthier decision-making steers hospital board

Operational Impact