Case Studies
Gusto’s Talent Team Leverages Gem for Strategic Hiring and Enhanced Candidate Experience
Overview
Infrastructure as a Service (IaaS) - Cloud Databases | |
Equipment & Machinery Oil & Gas | |
Procurement Quality Assurance | |
Personnel Tracking & Monitoring Supply Chain Visibility | |
Testing & Certification | |
Operational Impact
The use of Gem has resulted in a more strategic and efficient hiring process at Gusto. The team has been able to improve their outreach practices, enhance the candidate experience, and strengthen their partnership with hiring managers. The visibility provided by Gem's analytics has allowed the team to identify and address bottlenecks in the pipeline and underrepresentation at certain stages. The use of Gem's Candidate Rediscovery feature has also enabled the team to leverage their existing database of talent, reducing the need to start each new search from scratch. Furthermore, Gem's automated follow-ups have allowed the team to conduct world-class candidate nurture. Overall, Gem has helped Gusto to build a representative workforce and provide an equitable and humanizing candidate experience. | |
Quantitative Benefit
Gusto's team saw improved response rates through A/B testing of outreach messages. | |
The use of Gem's Candidate Rediscovery feature reduced the time-to-hire. | |
Gusto's customer base grew 2x during COVID, indicating a successful hiring process. | |