ProcessMaker
Case Studies
GT Bank Case Study
Overview
GT Bank Case StudyProcessMaker |
Application Infrastructure & Middleware - Data Exchange & Integration | |
Finance & Insurance | |
Business Operation | |
Process Control & Optimization | |
System Integration | |
Operational Impact
Most used application across bank | |
Enhanced customer experience strategy | |
Increased processes handled from 161 to 204 | |
Quantitative Benefit
7,500+ users now handle 20,000 cases throughout new system | |
4 million new cases completed in 6 years (150,000+ per month) | |