Case Studies Grupo Tiradentes saves $140,000 with SoftExpert Suite solution

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	Grupo Tiradentes saves $140,000 with SoftExpert Suite solution

Grupo Tiradentes saves $140,000 with SoftExpert Suite solution

Technology Category	Application Infrastructure & Middleware - Data Exchange & Integration Application Infrastructure & Middleware - Data Visualization Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Industries	Education
Applicable Functions	Business Operation Quality Assurance
Use Cases	Process Control & Optimization Regulatory Compliance Monitoring
Services	Software Design & Engineering Services System Integration
Challenge	According to Suzan Kelly Oliveira, Data Protection and Process Manager at Grupo Tiradentes, the group's main challenges were managing quality processes and disseminating the area's work to the rest of the company. The organization used a number of tools to manage quality, which made control impossible and resulted in high costs. The fragmented approach to quality management led to inefficiencies and a lack of cohesive control over processes, which was a significant hurdle for the group. Read More
About Customer	Grupo Tiradentes is a prominent leader in higher education in the North and Northeast regions of Brazil, operating five institutions and employing approximately 2,700 collaborators across the states of Sergipe, Alagoas, Pernambuco, Bahia, and Rio Grande do Norte. The organization also includes the Institute of Technology and Research (ITP) and the Tiradentes Innovation Center in Aracaju. With a strong focus on education, research, and innovation, Grupo Tiradentes is committed to providing high-quality educational services and fostering technological advancements in the region. Read More
Solution	Currently, all company areas are using the SoftExpert Suite solution. Of the 18 components installed, the most used are: Document, Action Plan, Process, Performance, Problem, Incident, and Risk. Suzan notes that scalability is one of the key benefits of the solution, allowing all employees to access the tool in a practical way, without the problems of individualized user access. In addition, it provides greater user convenience, more effective control, and flexibility and autonomy in the use of the software. Automated flows and visual management portals were also implemented to manage the Group's data privacy governance model, meeting the requirements of the LGPD, Brazil's personal data protection law, inspired by the European regulation (General Data Protection Regulation - GDPR). Read More Log in to view content
Contents

Technology Category

Application Infrastructure & Middleware - Data Exchange & Integration

Application Infrastructure & Middleware - Data Visualization

Functional Applications - Enterprise Resource Planning Systems (ERP)

Applicable Industries

Education

Applicable Functions

Business Operation

Quality Assurance

Use Cases

Process Control & Optimization

Regulatory Compliance Monitoring

Services

Software Design & Engineering Services

System Integration

Challenge

According to Suzan Kelly Oliveira, Data Protection and Process Manager at Grupo Tiradentes, the group's main challenges were managing quality processes and disseminating the area's work to the rest of the company. The organization used a number of tools to manage quality, which made control impossible and resulted in high costs. The fragmented approach to quality management led to inefficiencies and a lack of cohesive control over processes, which was a significant hurdle for the group.

About Customer

Grupo Tiradentes is a prominent leader in higher education in the North and Northeast regions of Brazil, operating five institutions and employing approximately 2,700 collaborators across the states of Sergipe, Alagoas, Pernambuco, Bahia, and Rio Grande do Norte. The organization also includes the Institute of Technology and Research (ITP) and the Tiradentes Innovation Center in Aracaju. With a strong focus on education, research, and innovation, Grupo Tiradentes is committed to providing high-quality educational services and fostering technological advancements in the region.

Solution

Currently, all company areas are using the SoftExpert Suite solution. Of the 18 components installed, the most used are: Document, Action Plan, Process, Performance, Problem, Incident, and Risk. Suzan notes that scalability is one of the key benefits of the solution, allowing all employees to access the tool in a practical way, without the problems of individualized user access. In addition, it provides greater user convenience, more effective control, and flexibility and autonomy in the use of the software. Automated flows and visual management portals were also implemented to manage the Group's data privacy governance model, meeting the requirements of the LGPD, Brazil's personal data protection law, inspired by the European regulation (General Data Protection Regulation - GDPR).

Impact #1	The implementation of the SoftExpert Suite has led to significant operational improvements for Grupo Tiradentes. The solution's scalability allows all employees to access the tool easily, enhancing user convenience and control. The automated flows and visual management portals have streamlined the management of the Group's data privacy governance model, ensuring compliance with LGPD requirements. The solution has also fostered a stronger corporate management culture within the organization, promoting more effective and cohesive quality management processes. Additionally, the flexibility and autonomy provided by the software have empowered employees to utilize the tool efficiently, contributing to overall productivity improvements.

Impact #1

The implementation of the SoftExpert Suite has led to significant operational improvements for Grupo Tiradentes. The solution's scalability allows all employees to access the tool easily, enhancing user convenience and control. The automated flows and visual management portals have streamlined the management of the Group's data privacy governance model, ensuring compliance with LGPD requirements. The solution has also fostered a stronger corporate management culture within the organization, promoting more effective and cohesive quality management processes. Additionally, the flexibility and autonomy provided by the software have empowered employees to utilize the tool efficiently, contributing to overall productivity improvements.

Benefit #1	The group has saved $30,000 by replacing the old project management system with the SoftExpert solution.
Benefit #2	Every day, there are more than 18,000 accesses to documents in the system.
Benefit #3	The system facilitates 124 audits and 617 flowcharts of operational activities performed daily.

Benefit #1

The group has saved $30,000 by replacing the old project management system with the SoftExpert solution.

Benefit #2

Every day, there are more than 18,000 accesses to documents in the system.

Benefit #3

The system facilitates 124 audits and 617 flowcharts of operational activities performed daily.

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Overview

Grupo Tiradentes saves $140,000 with SoftExpert Suite solution

Operational Impact

Quantitative Benefit