Blue Yonder Case Studies Groomed for Success: Petco Increases Revenues with Blue Yonder

Edit This Case Study Record

	Groomed for Success: Petco Increases Revenues with Blue Yonder Blue Yonder

Groomed for Success: Petco Increases Revenues with Blue Yonder

Blue Yonder

Technology Category	Platform as a Service (PaaS) - Connectivity Platforms
Applicable Industries	Retail
Applicable Functions	Sales & Marketing Business Operation
Use Cases	Supply Chain Visibility Inventory Management
Services	System Integration
Challenge	Petco, the largest U.S. retailer of pet products and services, headquartered in San Diego, California, faced a challenge in response to emerging customer commerce needs. The company decided to create and deploy a buy online pick up in-store (BOPOS) capability in an accelerated timeframe. The requirements of the project included providing accurate and reliable inventory availability levels to both online and in-store consumers. Petco's technical architecture was composed of multiple disparate platforms, prohibiting the ability to achieve a single view of inventory and enable the new BOPIS capability at the scale and performance level required for the emerging needs of Petco.com. Read More
About Customer	Petco is the largest U.S. retailer of pet products and services, with 1,500 locations. The company is headquartered in San Diego, California. In response to emerging customer commerce needs, Petco decided to create and deploy a buy online pick up in-store (BOPOS) capability in an accelerated timeframe. The company's technical architecture was composed of multiple disparate platforms, prohibiting the ability to achieve a single view of inventory and enable the new BOPIS capability at the scale and performance level required for the emerging needs of Petco.com. Read More
Solution	Petco chose the inventory availability and omni-channel fulfillment capabilities from Blue Yonder. The implementation of the project was completed in less than four months across all 1500 retail locations. Blue Yonder’s inventory availability and omni-channel fulfillment capabilities unify Petco’s inventory, fulfillment and customer location data in a single platform to create customer-centric, personalized digital commerce. The Luminate platform modernizes traditional technical architectures by leveraging microservices, data science, open application programming interfaces (APIs), and out-of-the-box adapters for order-management and inventory systems. The solution is capable of operating at true internet scale, supporting thousands of transactions per second, with single to double-digit millisecond response times for all inventory and fulfillment-related queries. Read More Log in to view content
Contents

Technology Category

Platform as a Service (PaaS) - Connectivity Platforms

Applicable Industries

Retail

Applicable Functions

Sales & Marketing

Business Operation

Use Cases

Supply Chain Visibility

Inventory Management

Services

System Integration

Challenge

Petco, the largest U.S. retailer of pet products and services, headquartered in San Diego, California, faced a challenge in response to emerging customer commerce needs. The company decided to create and deploy a buy online pick up in-store (BOPOS) capability in an accelerated timeframe. The requirements of the project included providing accurate and reliable inventory availability levels to both online and in-store consumers. Petco's technical architecture was composed of multiple disparate platforms, prohibiting the ability to achieve a single view of inventory and enable the new BOPIS capability at the scale and performance level required for the emerging needs of Petco.com.

About Customer

Petco is the largest U.S. retailer of pet products and services, with 1,500 locations. The company is headquartered in San Diego, California. In response to emerging customer commerce needs, Petco decided to create and deploy a buy online pick up in-store (BOPOS) capability in an accelerated timeframe. The company's technical architecture was composed of multiple disparate platforms, prohibiting the ability to achieve a single view of inventory and enable the new BOPIS capability at the scale and performance level required for the emerging needs of Petco.com.

Solution

Petco chose the inventory availability and omni-channel fulfillment capabilities from Blue Yonder. The implementation of the project was completed in less than four months across all 1500 retail locations. Blue Yonder’s inventory availability and omni-channel fulfillment capabilities unify Petco’s inventory, fulfillment and customer location data in a single platform to create customer-centric, personalized digital commerce. The Luminate platform modernizes traditional technical architectures by leveraging microservices, data science, open application programming interfaces (APIs), and out-of-the-box adapters for order-management and inventory systems. The solution is capable of operating at true internet scale, supporting thousands of transactions per second, with single to double-digit millisecond response times for all inventory and fulfillment-related queries.

Impact #1	Greater than 5% gains in ecommerce revenues and new customers
Impact #2	From inception to full deployment across 1,500 stores in four months
Impact #3	Single to double-digit millisecond response times for all inventory and fulfillment queries

Impact #1

Greater than 5% gains in ecommerce revenues and new customers

Impact #2

From inception to full deployment across 1,500 stores in four months

Impact #3

Single to double-digit millisecond response times for all inventory and fulfillment queries

Benefit #1	5% increase in online revenue
Benefit #2	Increase in the number of net new customers
Benefit #3	Rapid deployment across all 1500 retail locations in less than four months

Benefit #1

5% increase in online revenue

Benefit #2

Increase in the number of net new customers

Benefit #3

Rapid deployment across all 1500 retail locations in less than four months

Download PDF Version

Overview

Groomed for Success: Petco Increases Revenues with Blue Yonder

Operational Impact

Quantitative Benefit