Qlik Case Studies Grab-and-go Food Retailer yields insights
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Grab-and-go Food Retailer yields insights

Qlik
Platform as a Service (PaaS) - Data Management Platforms
Retail
Food & Beverage
Sales & Marketing
Business Operation
Supply Chain Visibility
Inventory Management
Data Science Services
System Integration
Hyakunousha International Limited, a Japanese omusubi store operator, faced challenges in obtaining timely sales data from its over 100 stores. The company's existing system only provided standard reports, which then had to be manipulated to gain useful insights. This slow process of data analysis was inefficient and did not support the company's need for up-to-the-minute sales data to plan and manage its operations. Furthermore, Hyakunousha wanted to provide user-friendly tools that staff could use independently to gain the insights they needed. The company aimed to create a 'data-savvy' culture where staff routinely made use of data and data analysis to support planning and decision-making.
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Hyakunousha International Limited is a Japanese company that operates a chain of more than 100 grab-and-go stores selling omusubi (Japanese rice balls) under its hana-musubi brand. Founded in 2010, the company sells thousands of omusubi per day throughout Hong Kong. The brand offers around 20 varieties of omusubi along with other food and beverages. As the omusubi are made fresh every day and have a very short shelf life, matching supply to sales is critical for the company. Consumer tastes can also change rapidly, making it essential for Hyakunousha to have up-to-the-minute sales data from all stores to plan and manage its operations.
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Hyakunousha chose Qlik Sense Enterprise SaaS as its data analysis tool, with Velocity Business Solutions as its implementation partner. The cloud-based Qlik Sense was chosen for its scalability, which would support Hyakunousha's rapid growth. The solution integrates with the company's point of sale (PoS) system, downloading transaction data every day into Qlik. This data includes the items bought in each transaction and the price paid. All Qlik applications are updated automatically with this data. The rapid availability of data has transformed the organization, with office staff now routinely using and analyzing data. Hyakunousha is also using Qlik to compare current and historical data, with an automated dashboard developed to monitor sales performance.
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Hyakunousha has been able to create a 'data-savvy' culture within the company, with more than half of the office staff regularly using Qlik to make decisions.
The company now has full sales data available each day on thousands of transactions, enabling it to plan for production and avoid in-store shortages.
The use of Qlik has also enabled Hyakunousha to compare current and past sales to see how the business is growing, aiding in planning for staff and raw material needs.
More than 50% of office staff are now regularly using Qlik.
Full sales data on thousands of transactions is now available each day.
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