The government agency was experiencing an increase in remote users, which corresponded to increased traffic volumes accessing agency resources in the data center. This was causing network traffic and bandwidth issues in key enterprise areas tied to remote users accessing applications. These changes in volume were presenting significant performance and availability challenges for the IT staff. The agency was also seeing employees, connected to the enterprise network over the VPN, streaming music, TV, and movie services like Netflix, Comcast, and YouTube, which were consuming a large amount of the bandwidth.
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