Restrata Case Studies Gordon & MacPhail: Emergency response support

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	Gordon & MacPhail: Emergency response support Restrata

Gordon & MacPhail: Emergency response support

Restrata

Technology Category	Functional Applications - Remote Monitoring & Control Systems
Applicable Industries	Food & Beverage
Applicable Functions	Business Operation
Use Cases	Public Warning & Emergency Response
Services	Training
Challenge	Gordon & MacPhail, a company with various sites in Moray, Scotland, including distilleries, lower tier COMAH, and retail areas, sought to review and enhance their emergency preparedness, crisis management, and security response. They had recently developed a suite of emergency response documentation, introducing a three-tier structure encapsulating operational, tactical, and strategic arrangements. This structured approach was relatively new to many in the company and required the development of bespoke training for staff who may be asked to fulfill roles in different elements of the response. Read More
About Customer	Gordon & MacPhail is a company based in Moray, Scotland. They operate various sites, including distilleries, lower tier COMAH, and retail areas. The company had recently developed a suite of emergency response documentation, introducing a three-tier structure encapsulating operational, tactical, and strategic arrangements. This structured approach was relatively new to many in the company, and there was a need for bespoke training for staff who may be asked to fulfill roles in different elements of the response. Read More
Solution	Restrata developed and delivered multiple training sessions on-site at Benromach Distillery aimed at each element of the response structure. The programme of activity culminated in a scenario-based desktop exercise, drawing together representatives of each element of the emergency response structure. The scenario escalated over time, allowing extended discussions on how structures would operate in practice and to further develop the understanding of the team as to their anticipated roles and responsibilities. The training was aligned to their specific needs with scenario-based discussions aligned to likely major accident hazards described in COMAH and other plans. Read More Log in to view content
Contents

Technology Category

Functional Applications - Remote Monitoring & Control Systems

Applicable Industries

Food & Beverage

Applicable Functions

Business Operation

Use Cases

Public Warning & Emergency Response

Services

Training

Challenge

Gordon & MacPhail, a company with various sites in Moray, Scotland, including distilleries, lower tier COMAH, and retail areas, sought to review and enhance their emergency preparedness, crisis management, and security response. They had recently developed a suite of emergency response documentation, introducing a three-tier structure encapsulating operational, tactical, and strategic arrangements. This structured approach was relatively new to many in the company and required the development of bespoke training for staff who may be asked to fulfill roles in different elements of the response.

About Customer

Gordon & MacPhail is a company based in Moray, Scotland. They operate various sites, including distilleries, lower tier COMAH, and retail areas. The company had recently developed a suite of emergency response documentation, introducing a three-tier structure encapsulating operational, tactical, and strategic arrangements. This structured approach was relatively new to many in the company, and there was a need for bespoke training for staff who may be asked to fulfill roles in different elements of the response.

Solution

Restrata developed and delivered multiple training sessions on-site at Benromach Distillery aimed at each element of the response structure. The programme of activity culminated in a scenario-based desktop exercise, drawing together representatives of each element of the emergency response structure. The scenario escalated over time, allowing extended discussions on how structures would operate in practice and to further develop the understanding of the team as to their anticipated roles and responsibilities. The training was aligned to their specific needs with scenario-based discussions aligned to likely major accident hazards described in COMAH and other plans.

Impact #1	Developed an understanding of the needs of a new client
Impact #2	Aligned training to their specific needs with scenario-based discussions aligned to likely major accident hazards described in COMAH and other plans
Impact #3	Applied existing experience in a new context to create opportunities within the training programme for participants to suggest enhancements to the process

Impact #1

Developed an understanding of the needs of a new client

Impact #2

Aligned training to their specific needs with scenario-based discussions aligned to likely major accident hazards described in COMAH and other plans

Impact #3

Applied existing experience in a new context to create opportunities within the training programme for participants to suggest enhancements to the process

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Overview

Gordon & MacPhail: Emergency response support

Operational Impact