Case Studies Golden Eagle uses Advanced Technology to Improve Delivery Operations

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	Golden Eagle uses Advanced Technology to Improve Delivery Operations

Golden Eagle uses Advanced Technology to Improve Delivery Operations

Technology Category	Functional Applications - Fleet Management Systems (FMS) Sensors - GPS
Applicable Industries	Food & Beverage
Applicable Functions	Business Operation Logistics & Transportation
Use Cases	Fleet Management Predictive Maintenance Real-Time Location System (RTLS)
Services	Software Design & Engineering Services System Integration
Challenge	Golden Eagle Distributors, one of the largest beer distributors in the United States, faced the challenge of managing a vast and complex delivery network. With over 2,400 accounts and handling approximately 11 million cases per year, the company needed to optimize its delivery routes and improve overall efficiency. The existing system required significant manual effort and time to complete daily routing tasks, which was not sustainable given the scale of operations. Additionally, the company sought to enhance driver accountability, improve communication, and gain real-time insights into delivery operations to stay ahead of competitors. Read More
About Customer	Golden Eagle Distributors is a prominent beer distribution company headquartered in Tucson, Arizona. The company manages over 2,400 accounts from six distribution centers and handles approximately 11 million cases annually. Ranked as the 9th largest exclusive Anheuser-Busch wholesaler and 24th among all US beer distributors by volume, Golden Eagle has established itself as a leader in the industry. The company operates a diverse range of delivery routes, including pre-sale, driver sale, chain routes, and draft-only routes. Golden Eagle is committed to leveraging advanced technology to optimize its operations and maintain a competitive edge in the market. Read More
Solution	To address these challenges, Golden Eagle Distributors implemented the Omnitracs Roadnet Transportation Suite from Omnitracs Roadnet Technologies. This suite includes Roadnet, MobileCast, Info Center, and Territory Planner, which together provide a comprehensive solution for route optimization and real-time delivery management. The Roadnet system allows Golden Eagle to produce both standard and dynamic routes efficiently, completing all daily routing tasks in less than 45 minutes. The addition of the MobileCast system enabled wireless dispatch and tracking, providing real-time delivery information and GPS data for the trucks' locations. Each driver carries a Nextel phone with the MobileCast delivery application, capturing precise arrival and departure times and relaying this information back to the dispatcher in real-time. The Roadnet Info Center further enhances the solution by making delivery information accessible to the entire organization through a user-friendly Java application, allowing for quick and accurate responses to customer inquiries and comprehensive reporting on costs, route exceptions, and delivery efficiencies. Read More Log in to view content
Contents

Technology Category

Functional Applications - Fleet Management Systems (FMS)

Sensors - GPS

Applicable Industries

Food & Beverage

Applicable Functions

Business Operation

Logistics & Transportation

Use Cases

Fleet Management

Predictive Maintenance

Real-Time Location System (RTLS)

Services

Software Design & Engineering Services

System Integration

Challenge

Golden Eagle Distributors, one of the largest beer distributors in the United States, faced the challenge of managing a vast and complex delivery network. With over 2,400 accounts and handling approximately 11 million cases per year, the company needed to optimize its delivery routes and improve overall efficiency. The existing system required significant manual effort and time to complete daily routing tasks, which was not sustainable given the scale of operations. Additionally, the company sought to enhance driver accountability, improve communication, and gain real-time insights into delivery operations to stay ahead of competitors.

About Customer

Golden Eagle Distributors is a prominent beer distribution company headquartered in Tucson, Arizona. The company manages over 2,400 accounts from six distribution centers and handles approximately 11 million cases annually. Ranked as the 9th largest exclusive Anheuser-Busch wholesaler and 24th among all US beer distributors by volume, Golden Eagle has established itself as a leader in the industry. The company operates a diverse range of delivery routes, including pre-sale, driver sale, chain routes, and draft-only routes. Golden Eagle is committed to leveraging advanced technology to optimize its operations and maintain a competitive edge in the market.

Solution

To address these challenges, Golden Eagle Distributors implemented the Omnitracs Roadnet Transportation Suite from Omnitracs Roadnet Technologies. This suite includes Roadnet, MobileCast, Info Center, and Territory Planner, which together provide a comprehensive solution for route optimization and real-time delivery management. The Roadnet system allows Golden Eagle to produce both standard and dynamic routes efficiently, completing all daily routing tasks in less than 45 minutes. The addition of the MobileCast system enabled wireless dispatch and tracking, providing real-time delivery information and GPS data for the trucks' locations. Each driver carries a Nextel phone with the MobileCast delivery application, capturing precise arrival and departure times and relaying this information back to the dispatcher in real-time. The Roadnet Info Center further enhances the solution by making delivery information accessible to the entire organization through a user-friendly Java application, allowing for quick and accurate responses to customer inquiries and comprehensive reporting on costs, route exceptions, and delivery efficiencies.

Impact #1	Golden Eagle Distributors experienced significant operational improvements with the implementation of the Omnitracs Roadnet Transportation Suite. The company was able to reduce overtime and make better decisions regarding driver staffing, leading to more efficient use of resources. The real-time tracking and reporting capabilities provided by MobileCast and Info Center allowed the executive team to manage by exception, focusing on addressing specific issues as they arose rather than constantly monitoring all operations. The customer service team benefited from having immediate access to delivery information, enabling them to respond to customer inquiries more quickly and accurately. Additionally, the ability to compile detailed reports on costs, route exceptions, and delivery efficiencies helped Golden Eagle maintain a heightened awareness of operational performance and identify areas for further improvement.

Impact #1

Golden Eagle Distributors experienced significant operational improvements with the implementation of the Omnitracs Roadnet Transportation Suite. The company was able to reduce overtime and make better decisions regarding driver staffing, leading to more efficient use of resources. The real-time tracking and reporting capabilities provided by MobileCast and Info Center allowed the executive team to manage by exception, focusing on addressing specific issues as they arose rather than constantly monitoring all operations. The customer service team benefited from having immediate access to delivery information, enabling them to respond to customer inquiries more quickly and accurately. Additionally, the ability to compile detailed reports on costs, route exceptions, and delivery efficiencies helped Golden Eagle maintain a heightened awareness of operational performance and identify areas for further improvement.

Benefit #1	10-12% reduction in mileage
Benefit #2	Over $100,000 in overall savings
Benefit #3	Eliminated one sales position

Benefit #1

10-12% reduction in mileage

Benefit #2

Over $100,000 in overall savings

Benefit #3

Eliminated one sales position

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Overview

Golden Eagle uses Advanced Technology to Improve Delivery Operations

Operational Impact

Quantitative Benefit