Bluedot
Case Studies
Global QSR achieves faster drive-thru with award-winning location technology
Overview
Global QSR achieves faster drive-thru with award-winning location technologyBluedot |
Food & Beverage | |
Business Operation Sales & Marketing | |
Geofencing | |
Software Design & Engineering Services | |
Operational Impact
Bluedot’s location technology enables Dunkin’ to shave off significant time per order, making the Frictionless-Drive-Thru faster than traditional drive-thru orders. | |
Time saved in the drive-thru means more throughput for franchisees, quicker service for customers, and a better, more convenient experience overall. | |
Additionally, Dunkin’ customers who chose the Frictionless Drive-Thru save even more time compared to customers placing a mobile order without the use of location. | |
Quantitative Benefit
Drive-thru wait times decreased significantly | |
Increased throughput for franchisees | |
Improved customer experience and convenience | |