Case Studies Global professional services firm transforms digital workspace, drives seller productivity

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	Global professional services firm transforms digital workspace, drives seller productivity

Global professional services firm transforms digital workspace, drives seller productivity

Technology Category	Application Infrastructure & Middleware - Data Exchange & Integration Application Infrastructure & Middleware - Data Visualization Platform as a Service (PaaS) - Application Development Platforms Platform as a Service (PaaS) - Connectivity Platforms
Applicable Industries	Professional Service Software
Applicable Functions	Business Operation Sales & Marketing
Use Cases	Remote Collaboration
Services	Cloud Planning, Design & Implementation Services Software Design & Engineering Services System Integration
Challenge	Avanade, a global professional services firm, faced the challenge of supporting a highly mobile and dispersed workforce. The company needed to simplify business processes and improve productivity for its employees, particularly its sellers, who required easy access to corporate data and resources while on the go. The goal was to create a digital workplace that allowed employees to collaborate effectively, regardless of their location, and to streamline internal operations to better serve and attract clients. Read More
About Customer	Headquartered in Seattle, Washington, Avanade is a global professional services firm that excels in helping its clients maximize their business performance through strategy, technology, process, and change-enablement improvement. The company leverages its expertise and technology within the Microsoft ecosystem to transform clients' businesses for the digital era. Avanade's workforce is highly mobile and dispersed, necessitating robust cloud solutions to support their operations. The company aims to be the leading digital innovator in its market by drawing on the talent of its people and its technological capabilities. Read More
Solution	Avanade adopted Microsoft cloud technologies, including the full range of Microsoft Office 365 components, to empower its digital workplace. This included the use of Microsoft PowerApps to develop and publish curated content, and Office 365 to provide employees with access to all necessary information on their mobile devices. The company also utilized Microsoft OneDrive for Business and SharePoint Online to facilitate collaboration and secure document storage. The Digital @ Your Fingertips mobile app was created using PowerApps, allowing employees to easily find and access content on their smartphones. Additionally, Microsoft Flow was used to push out real-time notifications and updates to employees. Read More Log in to view content
Contents

Technology Category

Application Infrastructure & Middleware - Data Exchange & Integration

Application Infrastructure & Middleware - Data Visualization

Platform as a Service (PaaS) - Application Development Platforms

Platform as a Service (PaaS) - Connectivity Platforms

Applicable Industries

Professional Service

Software

Applicable Functions

Business Operation

Sales & Marketing

Use Cases

Remote Collaboration

Services

Cloud Planning, Design & Implementation Services

Software Design & Engineering Services

System Integration

Challenge

Avanade, a global professional services firm, faced the challenge of supporting a highly mobile and dispersed workforce. The company needed to simplify business processes and improve productivity for its employees, particularly its sellers, who required easy access to corporate data and resources while on the go. The goal was to create a digital workplace that allowed employees to collaborate effectively, regardless of their location, and to streamline internal operations to better serve and attract clients.

About Customer

Headquartered in Seattle, Washington, Avanade is a global professional services firm that excels in helping its clients maximize their business performance through strategy, technology, process, and change-enablement improvement. The company leverages its expertise and technology within the Microsoft ecosystem to transform clients' businesses for the digital era. Avanade's workforce is highly mobile and dispersed, necessitating robust cloud solutions to support their operations. The company aims to be the leading digital innovator in its market by drawing on the talent of its people and its technological capabilities.

Solution

Avanade adopted Microsoft cloud technologies, including the full range of Microsoft Office 365 components, to empower its digital workplace. This included the use of Microsoft PowerApps to develop and publish curated content, and Office 365 to provide employees with access to all necessary information on their mobile devices. The company also utilized Microsoft OneDrive for Business and SharePoint Online to facilitate collaboration and secure document storage. The Digital @ Your Fingertips mobile app was created using PowerApps, allowing employees to easily find and access content on their smartphones. Additionally, Microsoft Flow was used to push out real-time notifications and updates to employees.

Impact #1	Avanade's digital transformation has simplified business processes, making it easier for employees to collaborate and access information securely from anywhere.
Impact #2	The use of Microsoft PowerApps and Office 365 has empowered employees to be more productive and better serve clients, particularly those in the field.
Impact #3	The Digital @ Your Fingertips mobile app has streamlined access to corporate resources, reducing the time and effort required to find key information.

Impact #1

Avanade's digital transformation has simplified business processes, making it easier for employees to collaborate and access information securely from anywhere.

Impact #2

The use of Microsoft PowerApps and Office 365 has empowered employees to be more productive and better serve clients, particularly those in the field.

Impact #3

The Digital @ Your Fingertips mobile app has streamlined access to corporate resources, reducing the time and effort required to find key information.

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Overview

Global professional services firm transforms digital workspace, drives seller productivity

Operational Impact