FreightPOP Case Studies Global Printer Fast Tracks Shipping With Powerful ERP Integration

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	Global Printer Fast Tracks Shipping With Powerful ERP Integration FreightPOP

Global Printer Fast Tracks Shipping With Powerful ERP Integration

FreightPOP

Technology Category	Functional Applications - Enterprise Resource Planning Systems (ERP) Functional Applications - Transportation Management Systems (TMS)
Applicable Functions	Logistics & Transportation Sales & Marketing
Use Cases	Fleet Management Supply Chain Visibility
Services	System Integration
Challenge	Before implementing FreightPOP, the global printer faced several challenges common to high-volume shippers. They often lacked visibility into the whereabouts of their shipments, had numerous manual processes, and needed a centralized method to coordinate inbound and outbound shipments. A significant part of their business is their customer service, from project inception, planning, and completion, they pride themselves on providing highly innovative concepts, support, and minimal downtime. Therefore, tracking shipments and reducing ordering errors due to double and manual entries became critical issues. Read More
About Customer	The customer is a global print and press production supplier. They are a pioneer in their field and pride themselves on their innovative concepts, support, and minimal downtime. They handle high-volume shipments and have a significant focus on customer service, which is integral to their business operations. The customer needed a powerful transportation management system (TMS) that could easily integrate into their existing systems, Rootstock ERP and Oracle 11i, to streamline their shipping processes. Read More
Solution	FreightPOP provided a comprehensive solution to the customer's challenges. The solution included seamless integration of warehouse and business systems into their transportation management system. This included connections to business tools like ERP, WMS, CRM, inventory/ordering systems, Rootstock ERP, Oracle, QuickBooks, etc. The solution also offered over 300+ standard carrier integrations and support for custom integrations, allowing for global tracking of inbound and outbound shipments. FreightPOP also facilitated HAZMAT shipping, eliminating the need for third-party HAZMAT software and providing easy creation of HAZMAT shipping support documents. The solution also offered auditing tools to identify carrier discrepancies on HAZMAT material fees that did not match quotes. Read More Log in to view content
Contents

Technology Category

Functional Applications - Enterprise Resource Planning Systems (ERP)

Functional Applications - Transportation Management Systems (TMS)

Applicable Functions

Logistics & Transportation

Sales & Marketing

Use Cases

Fleet Management

Supply Chain Visibility

Services

System Integration

Challenge

Before implementing FreightPOP, the global printer faced several challenges common to high-volume shippers. They often lacked visibility into the whereabouts of their shipments, had numerous manual processes, and needed a centralized method to coordinate inbound and outbound shipments. A significant part of their business is their customer service, from project inception, planning, and completion, they pride themselves on providing highly innovative concepts, support, and minimal downtime. Therefore, tracking shipments and reducing ordering errors due to double and manual entries became critical issues.

About Customer

The customer is a global print and press production supplier. They are a pioneer in their field and pride themselves on their innovative concepts, support, and minimal downtime. They handle high-volume shipments and have a significant focus on customer service, which is integral to their business operations. The customer needed a powerful transportation management system (TMS) that could easily integrate into their existing systems, Rootstock ERP and Oracle 11i, to streamline their shipping processes.

Solution

FreightPOP provided a comprehensive solution to the customer's challenges. The solution included seamless integration of warehouse and business systems into their transportation management system. This included connections to business tools like ERP, WMS, CRM, inventory/ordering systems, Rootstock ERP, Oracle, QuickBooks, etc. The solution also offered over 300+ standard carrier integrations and support for custom integrations, allowing for global tracking of inbound and outbound shipments. FreightPOP also facilitated HAZMAT shipping, eliminating the need for third-party HAZMAT software and providing easy creation of HAZMAT shipping support documents. The solution also offered auditing tools to identify carrier discrepancies on HAZMAT material fees that did not match quotes.

Impact #1	The customer was able to centralize their shipping across departments, vastly improving international and domestic tracking.
Impact #2	The solution provided complete visibility, enabling shipping supervisors to see all shipments on a single centralized platform.
Impact #3	The customer was able to reduce manual processes and double entries, improving efficiency and reducing errors.

Impact #1

The customer was able to centralize their shipping across departments, vastly improving international and domestic tracking.

Impact #2

The solution provided complete visibility, enabling shipping supervisors to see all shipments on a single centralized platform.

Impact #3

The customer was able to reduce manual processes and double entries, improving efficiency and reducing errors.

Benefit #1	The customer was able to slash rates, saving on shipping costs.
Benefit #2	The solution saved the customer hours of labor by providing a one-stop screen giving order details and shipping statuses to their sales, customer service, and finance teams.

Benefit #1

The customer was able to slash rates, saving on shipping costs.

Benefit #2

The solution saved the customer hours of labor by providing a one-stop screen giving order details and shipping statuses to their sales, customer service, and finance teams.

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Overview

Global Printer Fast Tracks Shipping With Powerful ERP Integration

Operational Impact

Quantitative Benefit