FlowForma Case Studies Global Pharmaceutical Improve Artworks Efficiency by 60%

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	Global Pharmaceutical Improve Artworks Efficiency by 60% FlowForma

Global Pharmaceutical Improve Artworks Efficiency by 60%

FlowForma

Technology Category	Application Infrastructure & Middleware - Data Exchange & Integration
Applicable Industries	Pharmaceuticals
Applicable Functions	Quality Assurance
Use Cases	Process Control & Optimization Regulatory Compliance Monitoring
Services	System Integration Training
Challenge	The client, a global pharmaceutical company, was facing significant challenges with their artwork management process. Artwork error was identified as the biggest reason for product recall in the pharmaceutical sector. Changes to artwork had to be approved by regulatory authorities within a finite amount of time, and the manufacturer was under pressure to meet different timescales in different countries. Prior to the implementation of FlowForma Process Automation, artwork was approved through numerous telephone calls and emails, typically involving up to 10 people across multiple countries. The process lacked clarity, timelines, alerts, and traceability, resulting in poor management and group oversight. With increasing industry spot checks and rigorous inspections, the client needed to gain control and visibility of the process. Read More
About Customer	The customer is a global pharmaceutical company. The company is highly distributed and fast-growing, with operations in multiple countries. The company had already implemented Microsoft SharePoint® to improve document processes. The company's IT Manager was tasked with finding ways of delivering better quality connectivity and applications to the business. The company's artwork management process was complex and heavily regulated, involving up to 10 people across multiple countries. The company was under pressure to meet different timescales in different countries for artwork approval by regulatory authorities. The company needed a solution that would provide control and visibility of the process, especially in light of increasing industry spot checks and rigorous inspections. Read More
Solution	FlowForma Process Automation was introduced to streamline the artwork management process. The deployment took longer than planned as the company kept discovering more functionalities they could leverage. FlowForma Process Automation was used to provide two workflows. One to push through an artwork mock-up for preapproval by the regulatory authority, and the second for the actual production of the finished artwork with change requests. The design studio, based in Europe, creates the artwork and shares documents for approval with different parts of the world. The forms-based solution goes through an iterative process where people in other territories input their changes via automated workflow. The artwork coordinator uploads the final version and makes it available to each market where the product is scheduled to launch. Unlike other labeling solutions, FlowForma Process Automation continues right up to the point where a product is released to the manufacturing site at the end of the audit trail. Read More Log in to view content
Contents

Technology Category

Application Infrastructure & Middleware - Data Exchange & Integration

Applicable Industries

Pharmaceuticals

Applicable Functions

Quality Assurance

Use Cases

Process Control & Optimization

Regulatory Compliance Monitoring

Services

System Integration

Training

Challenge

The client, a global pharmaceutical company, was facing significant challenges with their artwork management process. Artwork error was identified as the biggest reason for product recall in the pharmaceutical sector. Changes to artwork had to be approved by regulatory authorities within a finite amount of time, and the manufacturer was under pressure to meet different timescales in different countries. Prior to the implementation of FlowForma Process Automation, artwork was approved through numerous telephone calls and emails, typically involving up to 10 people across multiple countries. The process lacked clarity, timelines, alerts, and traceability, resulting in poor management and group oversight. With increasing industry spot checks and rigorous inspections, the client needed to gain control and visibility of the process.

About Customer

The customer is a global pharmaceutical company. The company is highly distributed and fast-growing, with operations in multiple countries. The company had already implemented Microsoft SharePoint® to improve document processes. The company's IT Manager was tasked with finding ways of delivering better quality connectivity and applications to the business. The company's artwork management process was complex and heavily regulated, involving up to 10 people across multiple countries. The company was under pressure to meet different timescales in different countries for artwork approval by regulatory authorities. The company needed a solution that would provide control and visibility of the process, especially in light of increasing industry spot checks and rigorous inspections.

Solution

FlowForma Process Automation was introduced to streamline the artwork management process. The deployment took longer than planned as the company kept discovering more functionalities they could leverage. FlowForma Process Automation was used to provide two workflows. One to push through an artwork mock-up for preapproval by the regulatory authority, and the second for the actual production of the finished artwork with change requests. The design studio, based in Europe, creates the artwork and shares documents for approval with different parts of the world. The forms-based solution goes through an iterative process where people in other territories input their changes via automated workflow. The artwork coordinator uploads the final version and makes it available to each market where the product is scheduled to launch. Unlike other labeling solutions, FlowForma Process Automation continues right up to the point where a product is released to the manufacturing site at the end of the audit trail.

Impact #1	By taking emails out of the process, eliminating phone calls and automating workflow, the process of artwork management has seen a 50-60% efficiency improvement with FlowForma Process Automation.
Impact #2	It’s not unusual for over 100 workflows to be running concurrently, each typically involving around 10 people and handling hundreds of change requests.
Impact #3	Artwork is cleared and released much faster and for the first time the company has the visibility it needs to prioritize projects.

Impact #1

By taking emails out of the process, eliminating phone calls and automating workflow, the process of artwork management has seen a 50-60% efficiency improvement with FlowForma Process Automation.

Impact #2

It’s not unusual for over 100 workflows to be running concurrently, each typically involving around 10 people and handling hundreds of change requests.

Impact #3

Artwork is cleared and released much faster and for the first time the company has the visibility it needs to prioritize projects.

Benefit #1	60% efficiency improvement
Benefit #2	Over 100 workflows running concurrently
Benefit #3	Artwork cleared and released much faster

Benefit #1

60% efficiency improvement

Benefit #2

Over 100 workflows running concurrently

Benefit #3

Artwork cleared and released much faster

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Overview

Global Pharmaceutical Improve Artworks Efficiency by 60%

Operational Impact

Quantitative Benefit