Case Studies Global Packaging Company Supports Multimodal Transportation Operations with Manhattan’s SaaS Solution

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	Global Packaging Company Supports Multimodal Transportation Operations with Manhattan’s SaaS Solution

Global Packaging Company Supports Multimodal Transportation Operations with Manhattan’s SaaS Solution

Technology Category	Application Infrastructure & Middleware - Data Exchange & Integration Functional Applications - Transportation Management Systems (TMS) Platform as a Service (PaaS) - Connectivity Platforms
Applicable Industries	Packaging Transportation
Applicable Functions	Business Operation Logistics & Transportation
Use Cases	Fleet Management Predictive Replenishment Supply Chain Visibility
Services	Software Design & Engineering Services System Integration
Challenge	This company used Manhattan’s TMS under an on-premise agreement since the companies joined forces in 2002. In 2014, it began looking to reduce internal IT workload and capitalize on functionality improvements to optimize its multi-faceted shipping operations. Read More
About Customer	With a network of mills and plants serving much of North America, 300,000 truckload and rail shipments each year and products filling 70,000 twentyfoot equivalent unit (TEU) ocean containers annually, this heavyweight in the global paper and packaging industry is also one of the top 15 U.S.-based exporters. Read More
Solution	Transitioning to Manhattan’s SaaS solution allowed the company to leverage IT improvements with greater frequency. The increased functionality that came with SaaS upgrades provided expanded capabilities to the company’s shipping business. The transition yielded substantial benefits almost immediately. With the improved IT functionality, the company’s ocean export, inbound and interline rail operations are now supported along with its truckload business. Ocean export bookings have been brought in-house, delivering an unprecedented level of control over a vital process without placing a burden on internal resources. The company communicates electronically with its carrier partners on more than 90% of its transactions, a much higher level than in the past. The company has effectively outsourced all current and future TMS work to Manhattan, freeing its IT staff to focus on other priorities. Read More Log in to view content
Contents

Technology Category

Application Infrastructure & Middleware - Data Exchange & Integration

Functional Applications - Transportation Management Systems (TMS)

Platform as a Service (PaaS) - Connectivity Platforms

Applicable Industries

Packaging

Transportation

Applicable Functions

Business Operation

Logistics & Transportation

Use Cases

Fleet Management

Predictive Replenishment

Supply Chain Visibility

Services

Software Design & Engineering Services

System Integration

Challenge

This company used Manhattan’s TMS under an on-premise agreement since the companies joined forces in 2002. In 2014, it began looking to reduce internal IT workload and capitalize on functionality improvements to optimize its multi-faceted shipping operations.

About Customer

With a network of mills and plants serving much of North America, 300,000 truckload and rail shipments each year and products filling 70,000 twentyfoot equivalent unit (TEU) ocean containers annually, this heavyweight in the global paper and packaging industry is also one of the top 15 U.S.-based exporters.

Solution

Transitioning to Manhattan’s SaaS solution allowed the company to leverage IT improvements with greater frequency. The increased functionality that came with SaaS upgrades provided expanded capabilities to the company’s shipping business. The transition yielded substantial benefits almost immediately. With the improved IT functionality, the company’s ocean export, inbound and interline rail operations are now supported along with its truckload business. Ocean export bookings have been brought in-house, delivering an unprecedented level of control over a vital process without placing a burden on internal resources. The company communicates electronically with its carrier partners on more than 90% of its transactions, a much higher level than in the past. The company has effectively outsourced all current and future TMS work to Manhattan, freeing its IT staff to focus on other priorities.

Impact #1	The company brought ocean export booking in-house, reducing costs and increasing efficiency and control.
Impact #2	About 90% of carrier communications are now handled electronically.
Impact #3	Truckload carrier routings are dynamic and flexible, enabling the company to optimize the value of its truckload spend.

Impact #1

The company brought ocean export booking in-house, reducing costs and increasing efficiency and control.

Impact #2

About 90% of carrier communications are now handled electronically.

Impact #3

Truckload carrier routings are dynamic and flexible, enabling the company to optimize the value of its truckload spend.

Benefit #1	300,000 truckload and rail shipments each year.
Benefit #2	Products filling 70,000 twentyfoot equivalent unit (TEU) ocean containers annually.
Benefit #3	One of the top 15 U.S.-based exporters.

Benefit #1

300,000 truckload and rail shipments each year.

Benefit #2

Products filling 70,000 twentyfoot equivalent unit (TEU) ocean containers annually.

Benefit #3

One of the top 15 U.S.-based exporters.

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Overview

Global Packaging Company Supports Multimodal Transportation Operations with Manhattan’s SaaS Solution

Operational Impact

Quantitative Benefit