Flowgear Case Studies Global Micro's Integration of Cloud Solutions with PSA and Accounting Software via Flowgear

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	Global Micro's Integration of Cloud Solutions with PSA and Accounting Software via Flowgear Flowgear

Global Micro's Integration of Cloud Solutions with PSA and Accounting Software via Flowgear

Flowgear

Technology Category	Application Infrastructure & Middleware - Middleware, SDKs & Libraries Infrastructure as a Service (IaaS) - Hybrid Cloud
Applicable Industries	Cement Finance & Insurance
Use Cases	Inventory Management Leasing Finance Automation
Services	Cloud Planning, Design & Implementation Services System Integration
Challenge	Global Micro Solutions, a leading cloud service provider in South Africa, faced a significant challenge in integrating its diverse cloud solutions with its professional services automation (PSA) software, ConnectWise, and Sage Evolution accounting software. The company, which provides IT solutions to over 4500 customers and supports 300,000 users, offers a wide range of services from email management to complex hybrid cloud solutions. However, these solutions were not integrated, posing a challenge for the company as its customers expected a seamless value chain. Furthermore, as a cloud service provider, Global Micro needed to accurately meter and bill for its services, which required the integration of data from its cloud solutions with ConnectWise and Sage Evolution. Read More
About Customer	Global Micro Solutions is South Africa's most experienced cloud service provider. The company provides a wide range of IT solutions, from email management to complex hybrid cloud solutions, to over 4500 customers. Its infrastructure is scaled to support 300,000 users. As a single-source cloud service provider, Global Micro offers best-of-breed solutions to its customers. However, these solutions are usually not integrated, which led to the company's decision to implement Flowgear to integrate its cloud solutions with its PSA software and accounting software. Read More
Solution	Global Micro Solutions implemented Flowgear, an agile integration platform, to address its integration challenges. Flowgear enabled the company to automate and orchestrate the integration of its disparate cloud systems with ConnectWise and Sage Evolution. The platform's long history of supporting the service provider industry made it an ideal choice for Global Micro. The company now has over 500 integration workflows running almost continuously on the Flowgear platform, which orchestrates multiple disparate systems into one platform. This has allowed Global Micro to offer superior migration and co-existence solutions to its customers. Additionally, Flowgear's professional services team has been instrumental in helping Global Micro build unique integrations, providing the company with a competitive advantage. Read More Log in to view content
Contents

Technology Category

Application Infrastructure & Middleware - Middleware, SDKs & Libraries

Infrastructure as a Service (IaaS) - Hybrid Cloud

Applicable Industries

Cement

Finance & Insurance

Use Cases

Inventory Management

Leasing Finance Automation

Services

Cloud Planning, Design & Implementation Services

System Integration

Challenge

Global Micro Solutions, a leading cloud service provider in South Africa, faced a significant challenge in integrating its diverse cloud solutions with its professional services automation (PSA) software, ConnectWise, and Sage Evolution accounting software. The company, which provides IT solutions to over 4500 customers and supports 300,000 users, offers a wide range of services from email management to complex hybrid cloud solutions. However, these solutions were not integrated, posing a challenge for the company as its customers expected a seamless value chain. Furthermore, as a cloud service provider, Global Micro needed to accurately meter and bill for its services, which required the integration of data from its cloud solutions with ConnectWise and Sage Evolution.

About Customer

Global Micro Solutions is South Africa's most experienced cloud service provider. The company provides a wide range of IT solutions, from email management to complex hybrid cloud solutions, to over 4500 customers. Its infrastructure is scaled to support 300,000 users. As a single-source cloud service provider, Global Micro offers best-of-breed solutions to its customers. However, these solutions are usually not integrated, which led to the company's decision to implement Flowgear to integrate its cloud solutions with its PSA software and accounting software.

Solution

Global Micro Solutions implemented Flowgear, an agile integration platform, to address its integration challenges. Flowgear enabled the company to automate and orchestrate the integration of its disparate cloud systems with ConnectWise and Sage Evolution. The platform's long history of supporting the service provider industry made it an ideal choice for Global Micro. The company now has over 500 integration workflows running almost continuously on the Flowgear platform, which orchestrates multiple disparate systems into one platform. This has allowed Global Micro to offer superior migration and co-existence solutions to its customers. Additionally, Flowgear's professional services team has been instrumental in helping Global Micro build unique integrations, providing the company with a competitive advantage.

Impact #1	The implementation of Flowgear has significantly improved Global Micro's operations. The platform's ability to orchestrate multiple disparate systems into one has allowed the company to offer superior migration and co-existence solutions to its customers. This has been a key factor in Global Micro's multi-year recognition as Microsoft's hosting partner of the year. Furthermore, Flowgear's professional services team has provided invaluable support in building unique integrations, giving Global Micro a competitive edge. The company can now accurately and timely bill for its services and plan for future growth, thanks to the seamless integration of data from its cloud solutions with ConnectWise and Sage Evolution.

Impact #1

The implementation of Flowgear has significantly improved Global Micro's operations. The platform's ability to orchestrate multiple disparate systems into one has allowed the company to offer superior migration and co-existence solutions to its customers. This has been a key factor in Global Micro's multi-year recognition as Microsoft's hosting partner of the year. Furthermore, Flowgear's professional services team has provided invaluable support in building unique integrations, giving Global Micro a competitive edge. The company can now accurately and timely bill for its services and plan for future growth, thanks to the seamless integration of data from its cloud solutions with ConnectWise and Sage Evolution.

Benefit #1	Over 500 integration workflows are now running almost continuously on the Flowgear platform.
Benefit #2	Flowgear has enabled the integration of multiple disparate systems into one platform.
Benefit #3	Global Micro's infrastructure supports 300,000 users.

Benefit #1

Over 500 integration workflows are now running almost continuously on the Flowgear platform.

Benefit #2

Flowgear has enabled the integration of multiple disparate systems into one platform.

Benefit #3

Global Micro's infrastructure supports 300,000 users.

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Overview

Global Micro's Integration of Cloud Solutions with PSA and Accounting Software via Flowgear

Operational Impact

Quantitative Benefit