Intelepeer Case Studies Global Leader in Textiles and Materials Processing Taps IntelePeer for Cost-effective, Secure Communications

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	Global Leader in Textiles and Materials Processing Taps IntelePeer for Cost-effective, Secure Communications Intelepeer

Global Leader in Textiles and Materials Processing Taps IntelePeer for Cost-effective, Secure Communications

Intelepeer

Technology Category	Application Infrastructure & Middleware - API Integration & Management Networks & Connectivity - Ethernet
Applicable Industries	Aerospace
Applicable Functions	Discrete Manufacturing Procurement
Use Cases	Cybersecurity Predictive Maintenance
Services	Cloud Planning, Design & Implementation Services System Integration
Challenge	Albany International Corp., a global leader in advanced textiles and materials processing, was in need of a secure, reliable, and cost-effective communications solution to enhance its business operations. The company operates 18 plants in 11 countries and employs 4,000 people worldwide. As Albany was evaluating its telecommunications services, it needed a solution that would not only be cost-effective but also enhance the company’s security and bandwidth with minimal investment. The ability to balance the deployment and integration of new technology without impairing the company’s daily business processes and bottom line performance was paramount in selecting the right vendor. Albany needed an experienced and efficient SIP trunking provider to achieve its goals. Read More
About Customer	Albany International Corp. is a global advanced textiles and materials processing company with two core businesses. Machine Clothing is the world’s leading producer of custom-designed fabrics and belts essential to production in the paper, nonwovens, and other process industries. Albany Engineered Composites is a rapidly growing supplier of highly engineered composite parts for the aerospace industry. Albany International is headquartered in Rochester, New Hampshire, operates 18 plants in 11 countries, employs 4,000 people worldwide, and is listed on the New York Stock Exchange (Symbol AIN). The company offers a wide range of products and services, and more information about the Company and its products and services can be found at www.albint.com. Read More
Solution	Albany International Corp. selected IntelePeer and its CoreCloud™ SIP Trunking for its telecommunications services. Albany uses Microsoft Lync Enterprise Voice for its telephony solutions globally, so it was important for the company to use a SIP trunking provider, like IntelePeer, that was qualified by Microsoft to support Lync features and functionality. The decision to partner with IntelePeer allowed Albany to maintain control of its preferred Session Border Controller (SBC) technology. Before IntelePeer SIP trunking, Albany was carrying its dial-in conferencing traffic over their Multiprotocol Label Switching (MPLS) network from one of the branch sites into the data center. Utilizing IntelePeer and its CoreCloud™ SIP Trunking, Albany is able to take their inbound dial-in conferencing calls directly into the data center where the Microsoft Lync Front End Servers reside. Read More Log in to view content
Contents

Technology Category

Application Infrastructure & Middleware - API Integration & Management

Networks & Connectivity - Ethernet

Applicable Industries

Aerospace

Applicable Functions

Discrete Manufacturing

Procurement

Use Cases

Cybersecurity

Predictive Maintenance

Services

Cloud Planning, Design & Implementation Services

System Integration

Challenge

Albany International Corp., a global leader in advanced textiles and materials processing, was in need of a secure, reliable, and cost-effective communications solution to enhance its business operations. The company operates 18 plants in 11 countries and employs 4,000 people worldwide. As Albany was evaluating its telecommunications services, it needed a solution that would not only be cost-effective but also enhance the company’s security and bandwidth with minimal investment. The ability to balance the deployment and integration of new technology without impairing the company’s daily business processes and bottom line performance was paramount in selecting the right vendor. Albany needed an experienced and efficient SIP trunking provider to achieve its goals.

About Customer

Albany International Corp. is a global advanced textiles and materials processing company with two core businesses. Machine Clothing is the world’s leading producer of custom-designed fabrics and belts essential to production in the paper, nonwovens, and other process industries. Albany Engineered Composites is a rapidly growing supplier of highly engineered composite parts for the aerospace industry. Albany International is headquartered in Rochester, New Hampshire, operates 18 plants in 11 countries, employs 4,000 people worldwide, and is listed on the New York Stock Exchange (Symbol AIN). The company offers a wide range of products and services, and more information about the Company and its products and services can be found at www.albint.com.

Solution

Albany International Corp. selected IntelePeer and its CoreCloud™ SIP Trunking for its telecommunications services. Albany uses Microsoft Lync Enterprise Voice for its telephony solutions globally, so it was important for the company to use a SIP trunking provider, like IntelePeer, that was qualified by Microsoft to support Lync features and functionality. The decision to partner with IntelePeer allowed Albany to maintain control of its preferred Session Border Controller (SBC) technology. Before IntelePeer SIP trunking, Albany was carrying its dial-in conferencing traffic over their Multiprotocol Label Switching (MPLS) network from one of the branch sites into the data center. Utilizing IntelePeer and its CoreCloud™ SIP Trunking, Albany is able to take their inbound dial-in conferencing calls directly into the data center where the Microsoft Lync Front End Servers reside.

Impact #1	Albany has experienced a significant decrease in bandwidth consumption on their MPLS network for dial-in conference calls, inbound/outbound Public Switched Telephone Network (PSTN) calls for their remote workers, and toll bypass from their non-U.S. sites.
Impact #2	The ability to procure new or additional services using IntelePeer’s web-based customer tools and portal is a huge time saver.
Impact #3	IntelePeer was very flexible with managing certificates and allowed Albany to continue to use their privately issued certificate, reducing cost and easing the management of the certificate on their SBC.

Impact #1

Albany has experienced a significant decrease in bandwidth consumption on their MPLS network for dial-in conference calls, inbound/outbound Public Switched Telephone Network (PSTN) calls for their remote workers, and toll bypass from their non-U.S. sites.

Impact #2

The ability to procure new or additional services using IntelePeer’s web-based customer tools and portal is a huge time saver.

Impact #3

IntelePeer was very flexible with managing certificates and allowed Albany to continue to use their privately issued certificate, reducing cost and easing the management of the certificate on their SBC.

Benefit #1	Significant decrease in bandwidth consumption
Benefit #2	Same day access to SIP Trunks for enhanced communications

Benefit #1

Significant decrease in bandwidth consumption

Benefit #2

Same day access to SIP Trunks for enhanced communications

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Overview

Global Leader in Textiles and Materials Processing Taps IntelePeer for Cost-effective, Secure Communications

Operational Impact

Quantitative Benefit