Zscaler Case Studies Global Industrial Equipment Provider Enhances Security and User Experience with Zscaler

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	Global Industrial Equipment Provider Enhances Security and User Experience with Zscaler Zscaler

Global Industrial Equipment Provider Enhances Security and User Experience with Zscaler

Zscaler

Technology Category	Cybersecurity & Privacy - Application Security
Applicable Industries	Education National Security & Defense
Applicable Functions	Sales & Marketing
Use Cases	Tamper Detection Time Sensitive Networking
Services	Cloud Planning, Design & Implementation Services Hardware Design & Engineering Services
Challenge	The company, a leading provider of industrial equipment, technologies, and services, was facing a significant challenge in standardizing web security across its global branches. The existing solution, McAfee SmartFilter, had been deployed in some locations but not in others due to performance issues. When McAfee announced the discontinuation of SmartFilter, the company saw an opportunity to implement a single global web security solution to protect its workforce and improve its overall security posture. The company needed a solution that could be quickly and easily deployed across multiple global locations to meet the end-of-life (EOL) deadline for the prior solution. The challenge was to find a solution that would ensure minimal latency for an optimal user experience. Read More
About Customer	The customer is a private equity-owned company based in the U.S.A. It is a leading provider of industrial equipment, technologies, and services, with operations in 34 countries across the world. The company has a global workforce and was looking for a single web security solution that could be deployed across all its locations. The company's global branches had varied standards for web security, and it was looking to standardize this with a solution that offered advanced security, low latency, and was easy to deploy. Read More
Solution	A task force of Regional IT Managers from across the globe began by evaluating multiple vendors including Zscaler, Websense, Fortinet, and Palo Alto Networks. The company wanted a solution that offered advanced security, low latency, and was quick and easy to deploy to its thousands of users spread across multiple continents. After a preliminary analysis, the company narrowed the evaluation to two vendors – Zscaler and Websense. The company conducted a 6-week head-to-head test between Zscaler and Websense specifically on advanced security and end-user experience. Zscaler emerged as the better overall solution in terms of latency and performance. With no hardware or software to deploy, Zscaler offered ease of installation and deployment, helping the company meet its tight timelines. Read More Log in to view content
Contents

Technology Category

Cybersecurity & Privacy - Application Security

Applicable Industries

Education

National Security & Defense

Applicable Functions

Sales & Marketing

Use Cases

Tamper Detection

Time Sensitive Networking

Services

Cloud Planning, Design & Implementation Services

Hardware Design & Engineering Services

Challenge

The company, a leading provider of industrial equipment, technologies, and services, was facing a significant challenge in standardizing web security across its global branches. The existing solution, McAfee SmartFilter, had been deployed in some locations but not in others due to performance issues. When McAfee announced the discontinuation of SmartFilter, the company saw an opportunity to implement a single global web security solution to protect its workforce and improve its overall security posture. The company needed a solution that could be quickly and easily deployed across multiple global locations to meet the end-of-life (EOL) deadline for the prior solution. The challenge was to find a solution that would ensure minimal latency for an optimal user experience.

About Customer

The customer is a private equity-owned company based in the U.S.A. It is a leading provider of industrial equipment, technologies, and services, with operations in 34 countries across the world. The company has a global workforce and was looking for a single web security solution that could be deployed across all its locations. The company's global branches had varied standards for web security, and it was looking to standardize this with a solution that offered advanced security, low latency, and was easy to deploy.

Solution

A task force of Regional IT Managers from across the globe began by evaluating multiple vendors including Zscaler, Websense, Fortinet, and Palo Alto Networks. The company wanted a solution that offered advanced security, low latency, and was quick and easy to deploy to its thousands of users spread across multiple continents. After a preliminary analysis, the company narrowed the evaluation to two vendors – Zscaler and Websense. The company conducted a 6-week head-to-head test between Zscaler and Websense specifically on advanced security and end-user experience. Zscaler emerged as the better overall solution in terms of latency and performance. With no hardware or software to deploy, Zscaler offered ease of installation and deployment, helping the company meet its tight timelines.

Impact #1	The implementation of Zscaler resulted in several operational benefits for the company. The advanced security features of Zscaler not only protected users from advanced threats but also provided IT with instant reporting into all user traffic. This enhanced visibility allowed the company to understand the nature of web traffic and build policies to optimize productivity and bandwidth utilization. The company was also able to engage with HR to build a social media policy based on the data provided by Zscaler. The deployment process was seamless, and the Zscaler team was flexible and responsive throughout the sales and deployment process. The end-user experience was significantly improved, with latencies well below the prior SmartFilter solution, resulting in fewer user complaints.

Impact #1

The implementation of Zscaler resulted in several operational benefits for the company. The advanced security features of Zscaler not only protected users from advanced threats but also provided IT with instant reporting into all user traffic. This enhanced visibility allowed the company to understand the nature of web traffic and build policies to optimize productivity and bandwidth utilization. The company was also able to engage with HR to build a social media policy based on the data provided by Zscaler. The deployment process was seamless, and the Zscaler team was flexible and responsive throughout the sales and deployment process. The end-user experience was significantly improved, with latencies well below the prior SmartFilter solution, resulting in fewer user complaints.

Benefit #1	Zscaler provided advanced security and enhanced visibility into network traffic, offering better protection than the prior SmartFilter solution.
Benefit #2	Zscaler's cloud-based solution resulted in significantly lower latency compared to Websense or SmartFilter, improving the end-user experience.
Benefit #3	The deployment process was quick and easy, with no hardware or software to install, enabling the company to meet its tight timelines.

Benefit #1

Zscaler provided advanced security and enhanced visibility into network traffic, offering better protection than the prior SmartFilter solution.

Benefit #2

Zscaler's cloud-based solution resulted in significantly lower latency compared to Websense or SmartFilter, improving the end-user experience.

Benefit #3

The deployment process was quick and easy, with no hardware or software to install, enabling the company to meet its tight timelines.

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Overview

Global Industrial Equipment Provider Enhances Security and User Experience with Zscaler

Operational Impact

Quantitative Benefit