Action1 Case Studies Global Hospitality Company Enhances Security and Streamlines Patch Management with Action1

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	Global Hospitality Company Enhances Security and Streamlines Patch Management with Action1 Action1

Global Hospitality Company Enhances Security and Streamlines Patch Management with Action1

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Applicable Industries	Equipment & Machinery National Security & Defense
Use Cases	Cybersecurity Inventory Management
Services	Cybersecurity Services
Challenge	A multinational hospitality company, with thousands of hotels worldwide, was struggling with maintaining up-to-date software across all its corporate computers. The company's IT security policy required all software, including OS and third-party apps like Adobe Reader, Chrome, and Java, to be updated to the latest versions. The central IT office used vulnerability assessment technology to monitor each hotel's adherence to this security policy. However, the local IT teams found it challenging to promptly patch detected flaws using only WSUS. The process was time-consuming, increased the risk of human errors, and was particularly challenging for devices that employees took home. To overcome these issues, the company began searching for a cloud-based patch management solution. Read More
About Customer	The customer is a multinational hospitality company headquartered in Europe. The company operates thousands of hotels worldwide and has a comprehensive IT security policy that requires all software on all corporate computers to be updated to the latest versions. The company's central IT office uses vulnerability assessment technology to monitor each hotel's adherence to this security policy. However, the local IT teams were struggling with the manual and time-consuming process of patching detected flaws, particularly for devices that employees took home. Read More
Solution	The company chose Action1 for its robust patch management capabilities and ease of use. Action1 is a cloud-native platform that works equally well for in-office and remote endpoints and can be used from any device with a browser. With Action1, the local IT team quickly developed an automated patch management program that ensured timely updates of all corporate devices, improving security and reducing the IT workload. The IT team also found that Action1 included multiple valuable tools that they did not expect. In addition to robust patch management, the team could now deploy software, provide IT support to remote employees, run scripts, and inventory IT assets, all through the same easy-to-use interface. Read More Log in to view content
Contents

Applicable Industries

Equipment & Machinery

National Security & Defense

Use Cases

Cybersecurity

Inventory Management

Services

Cybersecurity Services

Challenge

A multinational hospitality company, with thousands of hotels worldwide, was struggling with maintaining up-to-date software across all its corporate computers. The company's IT security policy required all software, including OS and third-party apps like Adobe Reader, Chrome, and Java, to be updated to the latest versions. The central IT office used vulnerability assessment technology to monitor each hotel's adherence to this security policy. However, the local IT teams found it challenging to promptly patch detected flaws using only WSUS. The process was time-consuming, increased the risk of human errors, and was particularly challenging for devices that employees took home. To overcome these issues, the company began searching for a cloud-based patch management solution.

About Customer

The customer is a multinational hospitality company headquartered in Europe. The company operates thousands of hotels worldwide and has a comprehensive IT security policy that requires all software on all corporate computers to be updated to the latest versions. The company's central IT office uses vulnerability assessment technology to monitor each hotel's adherence to this security policy. However, the local IT teams were struggling with the manual and time-consuming process of patching detected flaws, particularly for devices that employees took home.

Solution

The company chose Action1 for its robust patch management capabilities and ease of use. Action1 is a cloud-native platform that works equally well for in-office and remote endpoints and can be used from any device with a browser. With Action1, the local IT team quickly developed an automated patch management program that ensured timely updates of all corporate devices, improving security and reducing the IT workload. The IT team also found that Action1 included multiple valuable tools that they did not expect. In addition to robust patch management, the team could now deploy software, provide IT support to remote employees, run scripts, and inventory IT assets, all through the same easy-to-use interface.

Impact #1	The implementation of Action1 has not only improved the company's security but also reduced the IT workload. The local IT teams have been able to develop an automated patch management program that ensures timely updates of all corporate devices. This has resulted in improved IT security health, as reflected in the monthly risk reports from the central office. Moreover, the time saved has allowed the IT team to focus on more strategic tasks such as improving operations and processes within the team. The IT team also appreciates the additional tools provided by Action1, which have increased their visibility and control over their endpoints.

Impact #1

The implementation of Action1 has not only improved the company's security but also reduced the IT workload. The local IT teams have been able to develop an automated patch management program that ensures timely updates of all corporate devices. This has resulted in improved IT security health, as reflected in the monthly risk reports from the central office. Moreover, the time saved has allowed the IT team to focus on more strategic tasks such as improving operations and processes within the team. The IT team also appreciates the additional tools provided by Action1, which have increased their visibility and control over their endpoints.

Benefit #1	Automated patch management program saves the IT team a day of work every week
Benefit #2	Improved security with timely updates of all corporate devices
Benefit #3	Increased visibility and control over endpoints

Benefit #1

Automated patch management program saves the IT team a day of work every week

Benefit #2

Improved security with timely updates of all corporate devices

Benefit #3

Increased visibility and control over endpoints

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Overview

Global Hospitality Company Enhances Security and Streamlines Patch Management with Action1

Operational Impact

Quantitative Benefit