FlowForma Case Studies Global Food Producer Takes Critical Workflows to The Cloud

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	Global Food Producer Takes Critical Workflows to The Cloud FlowForma

Global Food Producer Takes Critical Workflows to The Cloud

FlowForma

Technology Category	Infrastructure as a Service (IaaS) - Cloud Computing Platform as a Service (PaaS) - Application Development Platforms
Applicable Industries	Food & Beverage
Applicable Functions	Discrete Manufacturing Procurement
Use Cases	Predictive Maintenance Process Control & Optimization
Services	Cloud Planning, Design & Implementation Services System Integration
Challenge	The client, a leading global food producer, was using an old unsupported workflow system (Lotus Domino) for a variety of business processes that integrated with the company’s ERP system. The platform was nearing end of life and was no longer supported. When its parent company decided to migrate to the cloud with Microsoft 365, a new solution was needed to support workflow around a number of critical business processes, including Supplier Returns, Sample Requests and Product Change Requests. There were typically between 50 and 75 employees actively using one or other of the workflows on a regular basis across a wide range of departments, including finance, sales, production and purchasing. It was important that whatever replaced Lotus Domino was intuitive to use and capable of replicating tried-and-tested processes that were embedded in the business. A bonus would be a future-proof platform for further digital transformation. Read More
About Customer	The customer is a leading global food producer with a large food processing and packaging facility in Europe. The company employs 650 people and has a variety of systems and servers to support its manufacturing business. This includes Lotus Domino, which was used for a variety of business processes that integrated with the company’s ERP system. The company's parent company decided to migrate to the cloud with Microsoft 365, necessitating a new solution to support workflow around a number of critical business processes. The company has a wide range of departments, including finance, sales, production and purchasing, with between 50 and 75 employees actively using one or other of the workflows on a regular basis. Read More
Solution	The company chose FlowForma Process Automation for Microsoft 365 as the ideal workflow solution to take their critical business processes to the cloud. Because Microsoft 365 comes with a basic edition of SharePoint, the decision was taken to make the Microsoft document repository the new platform for business processes. The engagement with FlowForma began with demonstrations of typical workflows, but the business was keen to see how it handled real-world situations so an existing process was soon migrated over. It took just a few days to get the first process up and running and the migration proved straightforward. To date, eleven workflows have been successfully migrated to FlowForma Process Automation and two more are underway, including a Supplier Item Approval Process. Each one is scoped and analyzed for opportunities to minimize steps and rules to make the workflow more efficient. Read More Log in to view content
Contents

Technology Category

Infrastructure as a Service (IaaS) - Cloud Computing

Platform as a Service (PaaS) - Application Development Platforms

Applicable Industries

Food & Beverage

Applicable Functions

Discrete Manufacturing

Procurement

Use Cases

Predictive Maintenance

Process Control & Optimization

Services

Cloud Planning, Design & Implementation Services

System Integration

Challenge

The client, a leading global food producer, was using an old unsupported workflow system (Lotus Domino) for a variety of business processes that integrated with the company’s ERP system. The platform was nearing end of life and was no longer supported. When its parent company decided to migrate to the cloud with Microsoft 365, a new solution was needed to support workflow around a number of critical business processes, including Supplier Returns, Sample Requests and Product Change Requests. There were typically between 50 and 75 employees actively using one or other of the workflows on a regular basis across a wide range of departments, including finance, sales, production and purchasing. It was important that whatever replaced Lotus Domino was intuitive to use and capable of replicating tried-and-tested processes that were embedded in the business. A bonus would be a future-proof platform for further digital transformation.

About Customer

The customer is a leading global food producer with a large food processing and packaging facility in Europe. The company employs 650 people and has a variety of systems and servers to support its manufacturing business. This includes Lotus Domino, which was used for a variety of business processes that integrated with the company’s ERP system. The company's parent company decided to migrate to the cloud with Microsoft 365, necessitating a new solution to support workflow around a number of critical business processes. The company has a wide range of departments, including finance, sales, production and purchasing, with between 50 and 75 employees actively using one or other of the workflows on a regular basis.

Solution

The company chose FlowForma Process Automation for Microsoft 365 as the ideal workflow solution to take their critical business processes to the cloud. Because Microsoft 365 comes with a basic edition of SharePoint, the decision was taken to make the Microsoft document repository the new platform for business processes. The engagement with FlowForma began with demonstrations of typical workflows, but the business was keen to see how it handled real-world situations so an existing process was soon migrated over. It took just a few days to get the first process up and running and the migration proved straightforward. To date, eleven workflows have been successfully migrated to FlowForma Process Automation and two more are underway, including a Supplier Item Approval Process. Each one is scoped and analyzed for opportunities to minimize steps and rules to make the workflow more efficient.

Impact #1	The IT team was impressed at how no coding was involved in creating FlowForma processes compared to Lotus, and the way they could choose features to enhance the functionality of a particular form.
Impact #2	Business managers have been empowered with a self-service solution.
Impact #3	The company was able to get new processes up and running quickly.

Impact #1

The IT team was impressed at how no coding was involved in creating FlowForma processes compared to Lotus, and the way they could choose features to enhance the functionality of a particular form.

Impact #2

Business managers have been empowered with a self-service solution.

Impact #3

The company was able to get new processes up and running quickly.

Benefit #1	Eleven workflows have been successfully migrated to FlowForma Process Automation.
Benefit #2	Two more workflows are currently underway.

Benefit #1

Eleven workflows have been successfully migrated to FlowForma Process Automation.

Benefit #2

Two more workflows are currently underway.

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Overview

Global Food Producer Takes Critical Workflows to The Cloud

Operational Impact

Quantitative Benefit