NETSCOUT
Case Studies
Global Financial Services Company Prepares for Move to the Cloud with NETSCOUT
Overview
Global Financial Services Company Prepares for Move to the Cloud with NETSCOUTNETSCOUT |
Infrastructure as a Service (IaaS) - Cloud Computing | |
Finance & Insurance | |
Business Operation Human Resources | |
Predictive Maintenance Remote Asset Management | |
Cloud Planning, Design & Implementation Services System Integration | |
Operational Impact
With the nGenius solution in place, call quality has dramatically improved. | |
IT now has visibility into every single external call coming into the call center, and has been able to proactively identify issues, including those caused by quality of service (QoS) mismatches and phones misconfigured with the wrong settings. | |
Finding and resolving these issues helps protect millions of dollars a month in revenue from financial transactions. | |
Quantitative Benefit
Protect millions of dollars a month in revenue from financial transactions | |