Case Studies Global Contract Manufacturer Empowers Customers to Optimize Their Businesses

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	Global Contract Manufacturer Empowers Customers to Optimize Their Businesses

Global Contract Manufacturer Empowers Customers to Optimize Their Businesses

Technology Category	Analytics & Modeling - Predictive Analytics Functional Applications - Transportation Management Systems (TMS) Platform as a Service (PaaS) - Connectivity Platforms
Applicable Industries	Automotive Consumer Goods Healthcare & Hospitals
Applicable Functions	Business Operation Logistics & Transportation Warehouse & Inventory Management
Use Cases	Supply Chain Visibility
Services	Cloud Planning, Design & Implementation Services Data Science Services System Integration
Challenge	Flex Ltd., a global contract manufacturer, faced challenges in managing its complex supply chains across different regions. The company was using different transportation management approaches in each region, leading to reactionary decisions and poor collaboration across geographically dispersed teams. Flex needed a more modern transport order management approach to support its global operations and improve collaboration. Read More
About Customer	Flex Ltd. is a global contract manufacturer with 160,000 employees in over 30 countries. The company serves customers in various segments, including automotive, communications, energy, healthcare, and industrial. Flex manages design, manufacturing, and distribution, and is committed to environmental sustainability through repair, mid-life, and end-of-life activities. The company is known for its technology leadership and extensive network of 16,000 suppliers, manufacturing 12,500 unique end products. Read More
Solution	Flex selected MPO's global cloud platform for supply chain and transport orchestration to address its challenges. The MPO platform offers capabilities for control tower, supply chain visibility, order management, e-fulfillment, transportation management, returns management, and supplier collaboration. The platform enables Flex to optimize all activities from order receipt to final delivery, providing real-time, continuous control over supply chain activities. The MPO platform's flexibility allows it to handle complex business rules and automate processes, such as separating and shipping dangerous goods components. Read More Log in to view content
Contents

Technology Category

Analytics & Modeling - Predictive Analytics

Functional Applications - Transportation Management Systems (TMS)

Platform as a Service (PaaS) - Connectivity Platforms

Applicable Industries

Automotive

Consumer Goods

Healthcare & Hospitals

Applicable Functions

Business Operation

Logistics & Transportation

Warehouse & Inventory Management

Use Cases

Supply Chain Visibility

Services

Cloud Planning, Design & Implementation Services

Data Science Services

System Integration

Challenge

Flex Ltd., a global contract manufacturer, faced challenges in managing its complex supply chains across different regions. The company was using different transportation management approaches in each region, leading to reactionary decisions and poor collaboration across geographically dispersed teams. Flex needed a more modern transport order management approach to support its global operations and improve collaboration.

About Customer

Flex Ltd. is a global contract manufacturer with 160,000 employees in over 30 countries. The company serves customers in various segments, including automotive, communications, energy, healthcare, and industrial. Flex manages design, manufacturing, and distribution, and is committed to environmental sustainability through repair, mid-life, and end-of-life activities. The company is known for its technology leadership and extensive network of 16,000 suppliers, manufacturing 12,500 unique end products.

Solution

Flex selected MPO's global cloud platform for supply chain and transport orchestration to address its challenges. The MPO platform offers capabilities for control tower, supply chain visibility, order management, e-fulfillment, transportation management, returns management, and supplier collaboration. The platform enables Flex to optimize all activities from order receipt to final delivery, providing real-time, continuous control over supply chain activities. The MPO platform's flexibility allows it to handle complex business rules and automate processes, such as separating and shipping dangerous goods components.

Impact #1	The MPO platform enables Flex to optimize customer orders, final shipments, and service actions, aligning with its goal of shifting power back to customers.
Impact #2	Flex can configure the MPO system to handle complex situations, such as enriching orders before transmission to carriers.
Impact #3	The platform supports real-time collaboration among global teams, ensuring tight deadlines are met and potential risks are anticipated.

Impact #1

The MPO platform enables Flex to optimize customer orders, final shipments, and service actions, aligning with its goal of shifting power back to customers.

Impact #2

Flex can configure the MPO system to handle complex situations, such as enriching orders before transmission to carriers.

Impact #3

The platform supports real-time collaboration among global teams, ensuring tight deadlines are met and potential risks are anticipated.

Benefit #1	Flex manages 16,000 suppliers and manufactures 12,500 unique end products.
Benefit #2	The company operates in over 30 countries with 160,000 employees.
Benefit #3	The MPO platform supports omnichannel order fulfillment for B2B, B2C, and D2C brand owners across the Americas, EMEA, and APAC.

Benefit #1

Flex manages 16,000 suppliers and manufactures 12,500 unique end products.

Benefit #2

The company operates in over 30 countries with 160,000 employees.

Benefit #3

The MPO platform supports omnichannel order fulfillment for B2B, B2C, and D2C brand owners across the Americas, EMEA, and APAC.

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Overview

Global Contract Manufacturer Empowers Customers to Optimize Their Businesses

Operational Impact

Quantitative Benefit