NETSCOUT
Case Studies
Global Car Rental Company Assures Performance of Leading Digital Service Platform with NETSCOUT
Overview
Global Car Rental Company Assures Performance of Leading Digital Service Platform with NETSCOUTNETSCOUT |
Analytics & Modeling - Real Time Analytics Application Infrastructure & Middleware - Data Exchange & Integration | |
Automotive Transportation | |
Business Operation Sales & Marketing | |
Real-Time Location System (RTLS) Root Cause Analysis & Diagnosis | |
System Integration Testing & Certification | |
Operational Impact
The nGeniusONE solution was able to uncover the issues responsible for the latency within just a few mouse clicks, allowing IT to respond quickly and dramatically reduce mean-time-to-repair (MTTR). | |
The network team is now proactive in managing application response times on inquiries, ensuring less than 1.5 seconds to respond with answers to queries, as is required by SLAs with third-party web partners. | |
Further, nGeniusONE enables the IT teams to keep servers from becoming overloaded, thus minimizing business risk. | |
Quantitative Benefit
Reduced MTTR impacting SLAs with third-party Web partners | |
Avoided costly revenue losses | |