IBM Case Studies GKN Land System: Business intelligence proactively manages supply chain performance

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	GKN Land System: Business intelligence proactively manages supply chain performance IBM

GKN Land System: Business intelligence proactively manages supply chain performance

IBM

Technology Category	Analytics & Modeling - Big Data Analytics Analytics & Modeling - Real Time Analytics
Applicable Industries	Automotive
Applicable Functions	Logistics & Transportation Procurement
Use Cases	Inventory Management Supply Chain Visibility
Services	Cloud Planning, Design & Implementation Services Data Science Services
Challenge	GKN Land Systems, a global supplier of integrated powertrain components, systems, solutions and services, faced a challenge as it grew through acquisitions. The complexity of its ERP system increased, making it difficult to maintain high-level oversight of key performance indicators (KPIs) for supply chain management, inventory management, procurement and customer satisfaction. The company needed a solution that could provide a comprehensive view of its operations and help it monitor its performance against KPIs. Read More
About Customer	GKN Land Systems is a global supplier of integrated powertrain components, systems, solutions and services. The company has 39 manufacturing facilities worldwide. As the company grew through acquisitions, it faced the challenge of managing the increasing complexity of its ERP system. This complexity made it difficult for the company to maintain high-level oversight of key performance indicators (KPIs) for supply chain management, inventory management, procurement and customer satisfaction. Read More
Solution	GKN Land Systems implemented a data warehouse and business intelligence solution that enables the company to monitor how it and its manufacturing facilities are meeting KPIs. The solution triggers automated alerts when deviations occur. For example, if customer satisfaction scores are dropping, GKN Land Systems can use the BI solution to drill down into both facility and business process data along several dimensions to find the root cause and implement measures to quickly resolve the problem. The solution components include IBM Netezza 1000, IBM Cognos Business Intelligence V10, IBM InfoSphere DataStage, and IBM Global Business Services— Business Consulting Services. Read More Log in to view content
Contents

Technology Category

Analytics & Modeling - Big Data Analytics

Analytics & Modeling - Real Time Analytics

Applicable Industries

Automotive

Applicable Functions

Logistics & Transportation

Procurement

Use Cases

Inventory Management

Supply Chain Visibility

Services

Cloud Planning, Design & Implementation Services

Data Science Services

Challenge

GKN Land Systems, a global supplier of integrated powertrain components, systems, solutions and services, faced a challenge as it grew through acquisitions. The complexity of its ERP system increased, making it difficult to maintain high-level oversight of key performance indicators (KPIs) for supply chain management, inventory management, procurement and customer satisfaction. The company needed a solution that could provide a comprehensive view of its operations and help it monitor its performance against KPIs.

About Customer

GKN Land Systems is a global supplier of integrated powertrain components, systems, solutions and services. The company has 39 manufacturing facilities worldwide. As the company grew through acquisitions, it faced the challenge of managing the increasing complexity of its ERP system. This complexity made it difficult for the company to maintain high-level oversight of key performance indicators (KPIs) for supply chain management, inventory management, procurement and customer satisfaction.

Solution

GKN Land Systems implemented a data warehouse and business intelligence solution that enables the company to monitor how it and its manufacturing facilities are meeting KPIs. The solution triggers automated alerts when deviations occur. For example, if customer satisfaction scores are dropping, GKN Land Systems can use the BI solution to drill down into both facility and business process data along several dimensions to find the root cause and implement measures to quickly resolve the problem. The solution components include IBM Netezza 1000, IBM Cognos Business Intelligence V10, IBM InfoSphere DataStage, and IBM Global Business Services— Business Consulting Services.

Impact #1	The solution provides improved data consistency and quality, replacing previously separate systems and unreliable data.
Impact #2	GKN Land Systems has increased its worldwide customer delivery satisfaction rate by optimizing delivery and addressing critical bottlenecks or shortages proactively instead of reactively.
Impact #3	It also improved supplier delivery reliability while reducing supplier spend through improved supply chain visibility.

Impact #1

The solution provides improved data consistency and quality, replacing previously separate systems and unreliable data.

Impact #2

GKN Land Systems has increased its worldwide customer delivery satisfaction rate by optimizing delivery and addressing critical bottlenecks or shortages proactively instead of reactively.

Impact #3

It also improved supplier delivery reliability while reducing supplier spend through improved supply chain visibility.

Benefit #1	Increased worldwide customer delivery satisfaction rate by 30 percent.
Benefit #2	Improved supplier delivery reliability by 20 percent.
Benefit #3	Reduced supplier spend through improved supply chain visibility.

Benefit #1

Increased worldwide customer delivery satisfaction rate by 30 percent.

Benefit #2

Improved supplier delivery reliability by 20 percent.

Benefit #3

Reduced supplier spend through improved supply chain visibility.

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Overview

GKN Land System: Business intelligence proactively manages supply chain performance

Operational Impact

Quantitative Benefit