NAVEX Case Studies Getting the Inside Scoop on Potential Workplace Misconduct

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	Getting the Inside Scoop on Potential Workplace Misconduct NAVEX

Getting the Inside Scoop on Potential Workplace Misconduct

NAVEX

Technology Category	Application Infrastructure & Middleware - API Integration & Management
Applicable Functions	Human Resources
Use Cases	Regulatory Compliance Monitoring
Services	Cloud Planning, Design & Implementation Services System Integration
Challenge	The E.W. Scripps Company, a diverse media concern with interests in newspaper publishing, broadcast television stations, and licensing and syndication, was facing challenges in encouraging employees to report ethical issues in the workplace. The company had a company-run hotline for issue reporting and managed the cases with a spreadsheet and paper file system. However, this approach posed challenges that Scripps decided to solve by outsourcing. The company wanted to gain a more consolidated view of what was happening in the company. Read More
About Customer	The E.W. Scripps Company is a diverse media concern with interests in newspaper publishing, broadcast television stations, and licensing and syndication. The company operates daily and community newspapers in 13 markets, and 10 broadcast TV stations. Scripps is committed to fostering an ethical business culture and encourages its employees to report any concerns they may have. The company believes in doing things the right way and wants to hear from its employees so it can fix the issues that concern them. Read More
Solution	Scripps chose NAVEX Global for its employee hotline and case management system. After researching several options, the company selected NAVEX Global. With a hotline available 24/7, an anonymous online reporting option, availability in any language and full integration with a powerful incident management system, it was an ideal fit. Denise Kuprionis, Vice President, Secretary and Chief Ethics and Compliance Officer, began working with NAVEX Global’s Implementation Services team to adjust the new system to the specific risks Scripps was trying to mitigate. Now, when a new issue comes in, Kuprionis is notified, assesses the case and assigns it to the right department and subject matter expert. Investigators can communicate anonymously with the employee who raised the issue to gather any details necessary to resolve the issue. The process is tracked in EthicsPoint case management system. Read More Log in to view content
Contents

Technology Category

Application Infrastructure & Middleware - API Integration & Management

Applicable Functions

Human Resources

Use Cases

Regulatory Compliance Monitoring

Services

Cloud Planning, Design & Implementation Services

System Integration

Challenge

The E.W. Scripps Company, a diverse media concern with interests in newspaper publishing, broadcast television stations, and licensing and syndication, was facing challenges in encouraging employees to report ethical issues in the workplace. The company had a company-run hotline for issue reporting and managed the cases with a spreadsheet and paper file system. However, this approach posed challenges that Scripps decided to solve by outsourcing. The company wanted to gain a more consolidated view of what was happening in the company.

About Customer

The E.W. Scripps Company is a diverse media concern with interests in newspaper publishing, broadcast television stations, and licensing and syndication. The company operates daily and community newspapers in 13 markets, and 10 broadcast TV stations. Scripps is committed to fostering an ethical business culture and encourages its employees to report any concerns they may have. The company believes in doing things the right way and wants to hear from its employees so it can fix the issues that concern them.

Solution

Scripps chose NAVEX Global for its employee hotline and case management system. After researching several options, the company selected NAVEX Global. With a hotline available 24/7, an anonymous online reporting option, availability in any language and full integration with a powerful incident management system, it was an ideal fit. Denise Kuprionis, Vice President, Secretary and Chief Ethics and Compliance Officer, began working with NAVEX Global’s Implementation Services team to adjust the new system to the specific risks Scripps was trying to mitigate. Now, when a new issue comes in, Kuprionis is notified, assesses the case and assigns it to the right department and subject matter expert. Investigators can communicate anonymously with the employee who raised the issue to gather any details necessary to resolve the issue. The process is tracked in EthicsPoint case management system.

Impact #1	Scripps uses the EthicsPoint system as the foundation of a more consistent process for managing employee concerns.
Impact #2	The company has gained insight and efficiency in managing and resolving issues.
Impact #3	The system allows for anonymous communication with the employee who raised the issue to gather any details necessary to resolve the issue.

Impact #1

Scripps uses the EthicsPoint system as the foundation of a more consistent process for managing employee concerns.

Impact #2

The company has gained insight and efficiency in managing and resolving issues.

Impact #3

The system allows for anonymous communication with the employee who raised the issue to gather any details necessary to resolve the issue.

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Overview

Getting the Inside Scoop on Potential Workplace Misconduct

Operational Impact