Vonage
Case Studies
Gett's Global Expansion and Enhanced Customer Experience with Vonage SMS and Voice APIs
Overview
Gett's Global Expansion and Enhanced Customer Experience with Vonage SMS and Voice APIsVonage |
Networks & Connectivity - 5G Sensors - Level Sensors | |
Telecommunications Transportation | |
Quality Assurance | |
Cybersecurity Speech Recognition | |
Cybersecurity Services System Integration | |
Operational Impact
The implementation of Vonage SMS and Voice APIs has significantly improved Gett's operations. The company now has a unified communication platform that is reliable and secure, enhancing its ability to expand into new territories with confidence. The use of Vonage's APIs has also streamlined Gett's communication with drivers and riders, improving the overall user experience. The company can now send automated SMS updates to riders about their driver's status, and communicate important information to drivers via SMS. Furthermore, the Vonage Voice API has enabled private voice communication, protecting the personal information of drivers and riders. The improved reliability, scalability, and communication capabilities have given Gett a competitive edge in the global ride-sharing market. | |