11:11 Systems Case Studies Gerber Life Insurance gains business resiliency on a budget

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	Gerber Life Insurance gains business resiliency on a budget 11:11 Systems

Gerber Life Insurance gains business resiliency on a budget

11:11 Systems

Technology Category	Infrastructure as a Service (IaaS) - Cloud Computing Infrastructure as a Service (IaaS) - Cloud Storage Services
Applicable Functions	Business Operation
Services	Cloud Planning, Design & Implementation Services System Integration
Challenge	Gerber Life Insurance has been growing steadily over the years, and with this growth, its technology requirements have also increased. The company's IT environment, which was once primarily on a mainframe, now includes a distributed infrastructure running dozens of critical applications. These applications power interactions and digital transactions with customers and agents. As the company's business applications became mission-critical, Gerber Life recognized the need for a better disaster recovery plan. The company decided to outsource recovery to a third-party service provider to keep pace with the business. Read More
About Customer	Gerber Life Insurance is a trusted source for life insurance and related offerings for young families for the past 50 years. The company has grown steadily over the years, along with its corresponding technology requirements. The IT environment of Gerber Life, which was once primarily on a mainframe, now encompasses a distributed infrastructure running dozens of critical applications. These applications power interactions and digital transactions with customers and agents. The company has a significant number of servers supporting its development, test, and production environments. Most of these servers are virtualized, but some clustered physical machines support Microsoft SQL Server databases. Read More
Solution	Gerber Life turned to 11:11 Systems, formerly Sungard Availability Services (Sungard AS) and 11:11 Managed Recovery, which provides the people, processes, and infrastructure needed to recover critical applications and quickly restore business operations. The service includes extensive planning, process design, and testing. Continuing program management ensures full recoverability, even with constant IT changes over time. Gerber Life has established high-level goals for the MRP service: to resume servicing customers within one day following a disaster, and to resume sales and other operations within two days following a disaster. The data on Gerber Life's storage systems is now replicated using NetApp SnapMirror software transmitting to additional NetApp systems colocated in the [11:11] Philadelphia data center. Read More Log in to view content
Contents

Technology Category

Infrastructure as a Service (IaaS) - Cloud Computing

Infrastructure as a Service (IaaS) - Cloud Storage Services

Applicable Functions

Business Operation

Services

Cloud Planning, Design & Implementation Services

System Integration

Challenge

Gerber Life Insurance has been growing steadily over the years, and with this growth, its technology requirements have also increased. The company's IT environment, which was once primarily on a mainframe, now includes a distributed infrastructure running dozens of critical applications. These applications power interactions and digital transactions with customers and agents. As the company's business applications became mission-critical, Gerber Life recognized the need for a better disaster recovery plan. The company decided to outsource recovery to a third-party service provider to keep pace with the business.

About Customer

Gerber Life Insurance is a trusted source for life insurance and related offerings for young families for the past 50 years. The company has grown steadily over the years, along with its corresponding technology requirements. The IT environment of Gerber Life, which was once primarily on a mainframe, now encompasses a distributed infrastructure running dozens of critical applications. These applications power interactions and digital transactions with customers and agents. The company has a significant number of servers supporting its development, test, and production environments. Most of these servers are virtualized, but some clustered physical machines support Microsoft SQL Server databases.

Solution

Gerber Life turned to 11:11 Systems, formerly Sungard Availability Services (Sungard AS) and 11:11 Managed Recovery, which provides the people, processes, and infrastructure needed to recover critical applications and quickly restore business operations. The service includes extensive planning, process design, and testing. Continuing program management ensures full recoverability, even with constant IT changes over time. Gerber Life has established high-level goals for the MRP service: to resume servicing customers within one day following a disaster, and to resume sales and other operations within two days following a disaster. The data on Gerber Life's storage systems is now replicated using NetApp SnapMirror software transmitting to additional NetApp systems colocated in the [11:11] Philadelphia data center.

Impact #1	Fast recovery and reduced risk for business-critical applications.
Impact #2	Fully managed DR solution minimizes demands on internal staff.
Impact #3	Production and recovery environments are in better sync for improved business performance.

Impact #1

Fast recovery and reduced risk for business-critical applications.

Impact #2

Fully managed DR solution minimizes demands on internal staff.

Impact #3

Production and recovery environments are in better sync for improved business performance.

Benefit #1	Resumption of customer service within one day following a disaster.
Benefit #2	Resumption of sales and other operations within two days following a disaster.

Benefit #1

Resumption of customer service within one day following a disaster.

Benefit #2

Resumption of sales and other operations within two days following a disaster.

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Overview

Gerber Life Insurance gains business resiliency on a budget

Operational Impact

Quantitative Benefit