DocuWare Case Studies gepe Peterhoff Digitizes with DocuWare

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	gepe Peterhoff Digitizes with DocuWare DocuWare

gepe Peterhoff Digitizes with DocuWare

DocuWare

Technology Category	Application Infrastructure & Middleware - Data Exchange & Integration Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Functions	Human Resources
Use Cases	Digital Thread Inventory Management
Services	Software Design & Engineering Services System Integration
Challenge	gepe Peterhoff, a German company specializing in building management services, was facing challenges with its document management. The company did not have a Document Management System (DMS), resulting in many documents such as orders being archived and managed decentrally at twelve locations. This lack of a centralized system made daily work processes less transparent and less efficient. The company sought a DMS that would streamline their operations and a solution partner who could understand their processes. Read More
About Customer	gepe Peterhoff is a German company that specializes in building management services, including cleaning, maintenance, security, and catering. The company has a history of over 60 years and generates a total of around 140 million euros. They pride themselves on providing high-quality services and well-thought-out concepts, which has earned them high-profile corporations as their longest-standing customers. Some of these customers have special demands due to cleanrooms that form part of their production facilities. Comprehensive cleaning in hospitals and retirement homes is another specialty of this family-owned business. Read More
Solution	To address their challenges, gepe Peterhoff implemented DocuWare, a proven, mature system with a strong workflow engine. The system was installed on-site, with all prerequisites in place on the hardware side along with a SQL server. The company launched DocuWare on June 1, 2020, introducing a new electronic invoice processing system. Invoices received by post are given a QR code, then scanned and stored in a DocuWare tray. Incoming email invoices are also transferred to this tray via Connect to Outlook. The company also achieved virtually complete automation for processing invoices from one of their largest suppliers. The range of applications of DocuWare is continuously being expanded, with an important area being the HR file cabinet, which is used intensively by the 15-person HR department. Read More Log in to view content
Contents

Technology Category

Application Infrastructure & Middleware - Data Exchange & Integration

Functional Applications - Enterprise Resource Planning Systems (ERP)

Applicable Functions

Human Resources

Use Cases

Digital Thread

Inventory Management

Services

Software Design & Engineering Services

System Integration

Challenge

gepe Peterhoff, a German company specializing in building management services, was facing challenges with its document management. The company did not have a Document Management System (DMS), resulting in many documents such as orders being archived and managed decentrally at twelve locations. This lack of a centralized system made daily work processes less transparent and less efficient. The company sought a DMS that would streamline their operations and a solution partner who could understand their processes.

About Customer

gepe Peterhoff is a German company that specializes in building management services, including cleaning, maintenance, security, and catering. The company has a history of over 60 years and generates a total of around 140 million euros. They pride themselves on providing high-quality services and well-thought-out concepts, which has earned them high-profile corporations as their longest-standing customers. Some of these customers have special demands due to cleanrooms that form part of their production facilities. Comprehensive cleaning in hospitals and retirement homes is another specialty of this family-owned business.

Solution

To address their challenges, gepe Peterhoff implemented DocuWare, a proven, mature system with a strong workflow engine. The system was installed on-site, with all prerequisites in place on the hardware side along with a SQL server. The company launched DocuWare on June 1, 2020, introducing a new electronic invoice processing system. Invoices received by post are given a QR code, then scanned and stored in a DocuWare tray. Incoming email invoices are also transferred to this tray via Connect to Outlook. The company also achieved virtually complete automation for processing invoices from one of their largest suppliers. The range of applications of DocuWare is continuously being expanded, with an important area being the HR file cabinet, which is used intensively by the 15-person HR department.

Impact #1	The implementation of DocuWare has made daily work processes more transparent and much more efficient.
Impact #2	The company has achieved virtually complete automation for processing invoices from one of their largest suppliers.
Impact #3	The HR department has been able to manage personnel files and vaccination records in compliance with data protection regulations.

Impact #1

The implementation of DocuWare has made daily work processes more transparent and much more efficient.

Impact #2

The company has achieved virtually complete automation for processing invoices from one of their largest suppliers.

Impact #3

The HR department has been able to manage personnel files and vaccination records in compliance with data protection regulations.

Benefit #1	Only 10 percent of invoices now arrive at gepe on paper, down from a higher percentage before the implementation of DocuWare.

Benefit #1

Only 10 percent of invoices now arrive at gepe on paper, down from a higher percentage before the implementation of DocuWare.

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Overview

gepe Peterhoff Digitizes with DocuWare

Operational Impact

Quantitative Benefit