Genpact doubles recruiter productivity with Talkpush

To address the challenge, Genpact implemented Talkpush, an automated talent acquisition platform. Genpact ran ads on Facebook and Instagram to increase the volume of generated leads and connected all incoming leads to Talkpush in the backend. This allowed the information to be captured natively without forcing candidates to leave their favorite social media platform. Once captured in Talkpush, all leads were pre-screened natively on the platform, and recruiters were instantly connected to all qualified candidates. Unqualified leads were informed in real-time and could be re-engaged in the future. Additionally, Genpact implemented a footfall tracker for walk-in applications, efficiently capturing them in Talkpush via a QR code. Applicants who physically visited Genpact’s offices scanned these QR codes, which sent them to a form they could complete via web or messaging. This automation allowed Genpact to double its hiring volume without adding to its hiring team's headcount, automating repetitive recruitment activities and refocusing recruiters on the high-touch stage of the hiring process.