FeneTech Case Studies General Glass: Exponential Growth through IoT

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	General Glass: Exponential Growth through IoT FeneTech

General Glass: Exponential Growth through IoT

FeneTech

Technology Category	Functional Applications - Enterprise Resource Planning Systems (ERP) Functional Applications - Inventory Management Systems
Applicable Industries	Glass
Applicable Functions	Warehouse & Inventory Management
Use Cases	Demand Planning & Forecasting Inventory Management
Services	System Integration
Challenge	General Glass, a company based in southeast Portland, Oregon, has been in operation since 1969. The company started as a shower door and bathroom fixture company and later expanded into the world of IG production. After being sold to Bakken Industries in 2002, the company continued to expand its product offerings throughout the Pacific Northwest and beyond. Under the leadership of President Greg Bakken, the company experienced exponential growth, expanding from a six-person shop in 2002 to a 20-person shop in 2010. However, this rapid growth led to the company outgrowing its first and second ERP systems. CFO Greg Elliott and CEO Kristy Hackworth realized that they needed a more comprehensive ERP system to increase efficiency and see a return on their investment in a relatively short time. Read More
About Customer	General Glass is a glass fabrication company based in southeast Portland, Oregon. The company was taken over by Al and Beverly Gauntlet in 1969 and later sold to Bakken Industries in 2002. Since then, the company has expanded its product offerings and capabilities, adding tempering, CNC fabrication, horizontal beveling and polishing machines, and custom laminated glass to its repertoire. Under the leadership of President Greg Bakken, the company has experienced exponential growth, expanding from a six-person shop in 2002 to a 20-person shop in 2010. The company markets its products throughout the Pacific Northwest and beyond. Read More
Solution	After visiting several successfully-run glass fabrication facilities throughout the country, Elliott and Hackworth decided to implement FeneVision as their ERP solution. They were impressed by the comprehensive nature of the system and the potential for increased efficiency. The implementation team worked remotely during the pandemic to get the system up and running. Since going live, the company has experienced very few urgent issues with the software and found FeneTech’s Support team to be reliable. The FeneVision system has provided General Glass with real-time visibility into each phase of production. The FeneVision Capacity Planning feature has made a significant difference in how the company does business, providing visibility and enabling seamless inventory management. The system also integrates with accounting and makes order entry intuitive. Read More Log in to view content
Contents

Technology Category

Functional Applications - Enterprise Resource Planning Systems (ERP)

Functional Applications - Inventory Management Systems

Applicable Industries

Glass

Applicable Functions

Warehouse & Inventory Management

Use Cases

Demand Planning & Forecasting

Inventory Management

Services

System Integration

Challenge

General Glass, a company based in southeast Portland, Oregon, has been in operation since 1969. The company started as a shower door and bathroom fixture company and later expanded into the world of IG production. After being sold to Bakken Industries in 2002, the company continued to expand its product offerings throughout the Pacific Northwest and beyond. Under the leadership of President Greg Bakken, the company experienced exponential growth, expanding from a six-person shop in 2002 to a 20-person shop in 2010. However, this rapid growth led to the company outgrowing its first and second ERP systems. CFO Greg Elliott and CEO Kristy Hackworth realized that they needed a more comprehensive ERP system to increase efficiency and see a return on their investment in a relatively short time.

About Customer

General Glass is a glass fabrication company based in southeast Portland, Oregon. The company was taken over by Al and Beverly Gauntlet in 1969 and later sold to Bakken Industries in 2002. Since then, the company has expanded its product offerings and capabilities, adding tempering, CNC fabrication, horizontal beveling and polishing machines, and custom laminated glass to its repertoire. Under the leadership of President Greg Bakken, the company has experienced exponential growth, expanding from a six-person shop in 2002 to a 20-person shop in 2010. The company markets its products throughout the Pacific Northwest and beyond.

Solution

After visiting several successfully-run glass fabrication facilities throughout the country, Elliott and Hackworth decided to implement FeneVision as their ERP solution. They were impressed by the comprehensive nature of the system and the potential for increased efficiency. The implementation team worked remotely during the pandemic to get the system up and running. Since going live, the company has experienced very few urgent issues with the software and found FeneTech’s Support team to be reliable. The FeneVision system has provided General Glass with real-time visibility into each phase of production. The FeneVision Capacity Planning feature has made a significant difference in how the company does business, providing visibility and enabling seamless inventory management. The system also integrates with accounting and makes order entry intuitive.

Impact #1	The implementation of FeneVision has brought about significant operational improvements for General Glass. The company now has real-time visibility into each phase of production, which has improved efficiency and decision-making. The FeneVision Capacity Planning feature has transformed how the company does business, providing visibility and enabling seamless inventory management. The system also integrates with accounting and makes order entry intuitive, reducing workarounds. The filler functionality in FeneVision OPTI has been a game-changer, allowing scrap spaces on patterns to be used to cut future production, thereby improving yields. The company is also excited about the upcoming addition to FeneVision Shower, which will enhance their long-term relationship with customers.

Impact #1

The implementation of FeneVision has brought about significant operational improvements for General Glass. The company now has real-time visibility into each phase of production, which has improved efficiency and decision-making. The FeneVision Capacity Planning feature has transformed how the company does business, providing visibility and enabling seamless inventory management. The system also integrates with accounting and makes order entry intuitive, reducing workarounds. The filler functionality in FeneVision OPTI has been a game-changer, allowing scrap spaces on patterns to be used to cut future production, thereby improving yields. The company is also excited about the upcoming addition to FeneVision Shower, which will enhance their long-term relationship with customers.

Benefit #1	Exponential growth from a six-person shop in 2002 to a 20-person shop in 2010
Benefit #2	Few urgent issues experienced since the implementation of FeneVision
Benefit #3	Significant increase in efficiency due to the comprehensive nature of FeneVision

Benefit #1

Exponential growth from a six-person shop in 2002 to a 20-person shop in 2010

Benefit #2

Few urgent issues experienced since the implementation of FeneVision

Benefit #3

Significant increase in efficiency due to the comprehensive nature of FeneVision

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Overview

General Glass: Exponential Growth through IoT

Operational Impact

Quantitative Benefit