Case Studies GENCO Warehouse Experiment Delivers Peak Performance

Edit This Case Study Record

	GENCO Warehouse Experiment Delivers Peak Performance

GENCO Warehouse Experiment Delivers Peak Performance

Technology Category	Functional Applications - Fleet Management Systems (FMS) Functional Applications - Warehouse Management Systems (WMS)
Applicable Functions	Logistics & Transportation Warehouse & Inventory Management
Use Cases	Fleet Management Predictive Maintenance Warehouse Automation
Services	Software Design & Engineering Services System Integration
Challenge	GENCO, a leading third-party logistics (3PL) provider, aimed to evaluate and improve the labor efficiency of its lift truck operators and warehouse management processes. The company faced challenges in visibility from both labor management and operational standpoints, which led to inefficiencies in budget and performance accountability. Equipment usage, time traveled, number of impacts, and utilization rates were not being accurately tracked, adding to the lack of accountability for lift truck operators. Read More
About Customer	Since its inception in 1898, GENCO has established itself as a leading third-party logistics (3PL) provider in the supply chain management industry. Today, GENCO is recognized as a Global Top 25 3PL. They have acquired a variety of customers and manage 38 million square feet of warehouse space across 130 locations. GENCO’s success can be attributed to its dedication to efficient execution, innovative technology, and continuous process improvements. Read More
Solution	GENCO partnered with labor management system (LMS) provider Easy Metrics and lift truck provider The Raymond Corporation to develop a plan for merging their programs within its warehouse operations. The Easy Metrics LMS focuses on employee activity in relation to performance goals, while the iWAREHOUSE system from Raymond collects and reports key metrics related to lift trucks and operators. The combined systems provided a comprehensive view of operations from both equipment and labor management standpoints. The iWAREHOUSE system also ensured that only authorized personnel operated the lift trucks and that OSHA-mandated checklists were completed prior to operation. Read More Log in to view content
Contents

Technology Category

Functional Applications - Fleet Management Systems (FMS)

Functional Applications - Warehouse Management Systems (WMS)

Applicable Functions

Logistics & Transportation

Warehouse & Inventory Management

Use Cases

Fleet Management

Predictive Maintenance

Warehouse Automation

Services

Software Design & Engineering Services

System Integration

Challenge

GENCO, a leading third-party logistics (3PL) provider, aimed to evaluate and improve the labor efficiency of its lift truck operators and warehouse management processes. The company faced challenges in visibility from both labor management and operational standpoints, which led to inefficiencies in budget and performance accountability. Equipment usage, time traveled, number of impacts, and utilization rates were not being accurately tracked, adding to the lack of accountability for lift truck operators.

About Customer

Since its inception in 1898, GENCO has established itself as a leading third-party logistics (3PL) provider in the supply chain management industry. Today, GENCO is recognized as a Global Top 25 3PL. They have acquired a variety of customers and manage 38 million square feet of warehouse space across 130 locations. GENCO’s success can be attributed to its dedication to efficient execution, innovative technology, and continuous process improvements.

Solution

GENCO partnered with labor management system (LMS) provider Easy Metrics and lift truck provider The Raymond Corporation to develop a plan for merging their programs within its warehouse operations. The Easy Metrics LMS focuses on employee activity in relation to performance goals, while the iWAREHOUSE system from Raymond collects and reports key metrics related to lift trucks and operators. The combined systems provided a comprehensive view of operations from both equipment and labor management standpoints. The iWAREHOUSE system also ensured that only authorized personnel operated the lift trucks and that OSHA-mandated checklists were completed prior to operation.

Impact #1	Increased productivity and visibility.
Impact #2	Reduced labor costs by nearly 10 cents per unit.
Impact #3	Decreased impacts, resulting in savings on time and equipment repair.

Impact #1

Increased productivity and visibility.

Impact #2

Reduced labor costs by nearly 10 cents per unit.

Impact #3

Decreased impacts, resulting in savings on time and equipment repair.

Benefit #1	Reduced labor costs by nearly 10 cents per unit.
Benefit #2	Reduced pick labor by 12 percent.

Benefit #1

Reduced labor costs by nearly 10 cents per unit.

Benefit #2

Reduced pick labor by 12 percent.

Download PDF Version

Overview

GENCO Warehouse Experiment Delivers Peak Performance

Operational Impact

Quantitative Benefit