OutSystems Case Studies Gen Re's Rapid Modernization with OutSystems: 30 Applications in Nine Months

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	Gen Re's Rapid Modernization with OutSystems: 30 Applications in Nine Months OutSystems

Gen Re's Rapid Modernization with OutSystems: 30 Applications in Nine Months

OutSystems

Technology Category	Application Infrastructure & Middleware - Data Exchange & Integration Application Infrastructure & Middleware - Middleware, SDKs & Libraries
Applicable Industries	Buildings Construction & Infrastructure
Applicable Functions	Logistics & Transportation Product Research & Development
Use Cases	Last Mile Delivery Leasing Finance Automation
Services	System Integration
Challenge	Gen Re, a leading provider of reinsurance solutions, was grappling with a complex IT architecture that included custom-developed and packaged software applications, a legacy of Lotus Notes apps, and various process automation technologies. The company also had in-house Cloud applications running on Microsoft Azure. This varied technology landscape, built over many years, led to silos between applications and in some cases, the rekeying of duplicative data. Gen Re aimed to reduce technical debt, speed up development, and improve agility. The company wanted to embrace an agile development approach with rapid iterative development and continuous feedback from users. However, the existing technology landscape and legacy systems posed significant challenges to achieving these goals. Read More
About Customer	Gen Re is a leading provider of reinsurance solutions to the life/health and property/casualty insurance industries. The company is represented in all major reinsurance markets through a network of more than 40 offices worldwide. Gen Re had a complex and varied technology landscape built over many years, including mainframe apps, Lotus Notes apps, packaged software products, and in-house Cloud applications running on Microsoft Azure. The company aimed to modernize its IT architecture, reduce technical debt, and improve agility in its development processes. Read More
Solution	Gen Re selected OutSystems as its strategic low-code application development platform after an exhaustive evaluation. The company onboarded its development team in May 2021, initially cross-training existing developers and recruiting additional talent. The team spent the first three months defining a reference architecture and establishing a foundation of reusable modules, including authentication and authorization standards, file storage and Documentum integration, and integration to numerous core systems and Office 365. The first wave of applications went live in September 2021, followed by more complex applications in January 2022, and a third wave of business-critical, time-sensitive projects in March 2022. Gen Re now uses OutSystems to compose novel solutions that integrate multiple systems, including Azure Active Directory, Office 365, Documentum, RPA (Automation Anywhere), SAP, Dynamics 365, and numerous internal applications. Read More Log in to view content
Contents

Technology Category

Application Infrastructure & Middleware - Data Exchange & Integration

Application Infrastructure & Middleware - Middleware, SDKs & Libraries

Applicable Industries

Buildings

Construction & Infrastructure

Applicable Functions

Logistics & Transportation

Product Research & Development

Use Cases

Last Mile Delivery

Leasing Finance Automation

Services

System Integration

Challenge

Gen Re, a leading provider of reinsurance solutions, was grappling with a complex IT architecture that included custom-developed and packaged software applications, a legacy of Lotus Notes apps, and various process automation technologies. The company also had in-house Cloud applications running on Microsoft Azure. This varied technology landscape, built over many years, led to silos between applications and in some cases, the rekeying of duplicative data. Gen Re aimed to reduce technical debt, speed up development, and improve agility. The company wanted to embrace an agile development approach with rapid iterative development and continuous feedback from users. However, the existing technology landscape and legacy systems posed significant challenges to achieving these goals.

About Customer

Gen Re is a leading provider of reinsurance solutions to the life/health and property/casualty insurance industries. The company is represented in all major reinsurance markets through a network of more than 40 offices worldwide. Gen Re had a complex and varied technology landscape built over many years, including mainframe apps, Lotus Notes apps, packaged software products, and in-house Cloud applications running on Microsoft Azure. The company aimed to modernize its IT architecture, reduce technical debt, and improve agility in its development processes.

Solution

Gen Re selected OutSystems as its strategic low-code application development platform after an exhaustive evaluation. The company onboarded its development team in May 2021, initially cross-training existing developers and recruiting additional talent. The team spent the first three months defining a reference architecture and establishing a foundation of reusable modules, including authentication and authorization standards, file storage and Documentum integration, and integration to numerous core systems and Office 365. The first wave of applications went live in September 2021, followed by more complex applications in January 2022, and a third wave of business-critical, time-sensitive projects in March 2022. Gen Re now uses OutSystems to compose novel solutions that integrate multiple systems, including Azure Active Directory, Office 365, Documentum, RPA (Automation Anywhere), SAP, Dynamics 365, and numerous internal applications.

Impact #1	The adoption of OutSystems has significantly improved Gen Re's development and delivery capabilities. The developers are happy with the consistent development approach provided by OutSystems, which covers front-end UI/UX, backend services that can be exposed via APIs, and easy integration to consume APIs. The company now has a roadmap to reduce technical debt and is delivering applications much faster than before. The use of OutSystems has also enabled Gen Re to work closer to users, with much faster feedback loops, greatly improving agile development and business agility. The company is now able to deliver increasingly strategic, internal, and customer-facing systems faster than ever.

Impact #1

The adoption of OutSystems has significantly improved Gen Re's development and delivery capabilities. The developers are happy with the consistent development approach provided by OutSystems, which covers front-end UI/UX, backend services that can be exposed via APIs, and easy integration to consume APIs. The company now has a roadmap to reduce technical debt and is delivering applications much faster than before. The use of OutSystems has also enabled Gen Re to work closer to users, with much faster feedback loops, greatly improving agile development and business agility. The company is now able to deliver increasingly strategic, internal, and customer-facing systems faster than ever.

Benefit #1	Delivered 30 applications in the first nine months of using OutSystems
Benefit #2	Reduced application delivery time from months or years to weeks
Benefit #3	Established a foundation of reusable modules, speeding up future development

Benefit #1

Delivered 30 applications in the first nine months of using OutSystems

Benefit #2

Reduced application delivery time from months or years to weeks

Benefit #3

Established a foundation of reusable modules, speeding up future development

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Overview

Gen Re's Rapid Modernization with OutSystems: 30 Applications in Nine Months

Operational Impact

Quantitative Benefit