Yellowfin Case Studies Gateshead NHS Trust Case Study

Edit This Case Study Record

	Gateshead NHS Trust Case Study Yellowfin

Gateshead NHS Trust Case Study

Yellowfin

Technology Category	Analytics & Modeling - Predictive Analytics Analytics & Modeling - Real Time Analytics Application Infrastructure & Middleware - Data Visualization
Applicable Industries	Healthcare & Hospitals
Applicable Functions	Business Operation Quality Assurance
Use Cases	Predictive Maintenance Process Control & Optimization Remote Patient Monitoring
Services	System Integration Training
Challenge	Gateshead NHS is recognized as a digitally mature Trust and has been linked to Newcastle University Hospital as a fast follower, as part of the Global Digital Exemplar (GDE) programme, to further accelerate their digital transformation. David Thompson, the Information and Development Manager, identified significant bottlenecks from an analytical and operational perspective. Cognos and QlikView were not being used to their full potential, with QlikView used exclusively for financial information and Cognos being difficult to use. David aimed to decentralize report building and find an easier tool for the wider business to create and consume content without extensive training. The Trust also had to manage nationally mandated performance and KPI metrics, with a significant amount of time spent preparing information and supporting route cause analysis. Read More
About Customer	Gateshead Health NHS Foundation Trust operates several hospitals and primary care centers in Gateshead, Tyne and Wear, in the North East of England. With approximately 4,500 employees, the Trust delivers acute services in hospitals, emergency care services, pathology, and a range of community services such as adult speech and language disorders and maternity services. The Trust is recognized as a digitally mature organization and is part of the Global Digital Exemplar (GDE) programme, linked to Newcastle University Hospital to accelerate digital transformation. Read More
Solution	David Thompson selected Yellowfin as the new BI tool for the Trust. Yellowfin was chosen for its ease of use, functionality, and superior reporting capabilities compared to other tools. Yellowfin has been adopted by over 100 users within the Trust, including the Finance Team, Service Line Managers, Clinicians, Waiting List Managers, Directors, and Executives. The tool's API functionality allows Yellowfin-driven content to be consumed by hundreds of people beyond those with a license. Yellowfin has significantly reduced the administrative workload for the Analytics Team by applying business rules within the tool, saving time and making it easier for end users to view the bigger picture. The tool also allows Waiting List Managers to track patients and pinpoint those at risk, and the Chief Clinical Information Officer to manage clinical metrics like 'Patient Flow'. Read More Log in to view content
Contents

Technology Category

Analytics & Modeling - Predictive Analytics

Analytics & Modeling - Real Time Analytics

Application Infrastructure & Middleware - Data Visualization

Applicable Industries

Healthcare & Hospitals

Applicable Functions

Business Operation

Quality Assurance

Use Cases

Predictive Maintenance

Process Control & Optimization

Remote Patient Monitoring

Services

System Integration

Training

Challenge

Gateshead NHS is recognized as a digitally mature Trust and has been linked to Newcastle University Hospital as a fast follower, as part of the Global Digital Exemplar (GDE) programme, to further accelerate their digital transformation. David Thompson, the Information and Development Manager, identified significant bottlenecks from an analytical and operational perspective. Cognos and QlikView were not being used to their full potential, with QlikView used exclusively for financial information and Cognos being difficult to use. David aimed to decentralize report building and find an easier tool for the wider business to create and consume content without extensive training. The Trust also had to manage nationally mandated performance and KPI metrics, with a significant amount of time spent preparing information and supporting route cause analysis.

About Customer

Gateshead Health NHS Foundation Trust operates several hospitals and primary care centers in Gateshead, Tyne and Wear, in the North East of England. With approximately 4,500 employees, the Trust delivers acute services in hospitals, emergency care services, pathology, and a range of community services such as adult speech and language disorders and maternity services. The Trust is recognized as a digitally mature organization and is part of the Global Digital Exemplar (GDE) programme, linked to Newcastle University Hospital to accelerate digital transformation.

Solution

David Thompson selected Yellowfin as the new BI tool for the Trust. Yellowfin was chosen for its ease of use, functionality, and superior reporting capabilities compared to other tools. Yellowfin has been adopted by over 100 users within the Trust, including the Finance Team, Service Line Managers, Clinicians, Waiting List Managers, Directors, and Executives. The tool's API functionality allows Yellowfin-driven content to be consumed by hundreds of people beyond those with a license. Yellowfin has significantly reduced the administrative workload for the Analytics Team by applying business rules within the tool, saving time and making it easier for end users to view the bigger picture. The tool also allows Waiting List Managers to track patients and pinpoint those at risk, and the Chief Clinical Information Officer to manage clinical metrics like 'Patient Flow'.

Impact #1	Decentralized reporting has allowed a greater number of people to create content, reducing the pressure on training and retaining technical staff.
Impact #2	Analysts now spend less time on data processing and more on data analytics, thanks to Yellowfin.
Impact #3	Yellowfin has improved visibility across the business into KPIs and performance metrics.

Impact #1

Decentralized reporting has allowed a greater number of people to create content, reducing the pressure on training and retaining technical staff.

Impact #2

Analysts now spend less time on data processing and more on data analytics, thanks to Yellowfin.

Impact #3

Yellowfin has improved visibility across the business into KPIs and performance metrics.

Benefit #1	Yellowfin has saved approximately 6-8 days of data preparation per month.

Benefit #1

Yellowfin has saved approximately 6-8 days of data preparation per month.

Download PDF Version

Overview

Gateshead NHS Trust Case Study

Operational Impact

Quantitative Benefit