DocuWare Case Studies Gastaldi Group's Digital Transformation with DocuWare

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	Gastaldi Group's Digital Transformation with DocuWare DocuWare

Gastaldi Group's Digital Transformation with DocuWare

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Technology Category	Platform as a Service (PaaS) - Data Management Platforms
Applicable Industries	Professional Service
Applicable Functions	Business Operation
Use Cases	Regulatory Compliance Monitoring Remote Collaboration
Services	Cloud Planning, Design & Implementation Services
Challenge	Gastaldi International, a part of the Gastaldi Group, specializes in claims management consulting for insurance companies and reinsurers in the transportation and shipping sectors. The company relied on a digital document management system (DMS) for its operations. However, the old system did not meet all their functional and organizational requirements. The onset of the Corona pandemic highlighted the system's inadequacies, particularly in terms of document access from remote locations like home offices. The company needed a modern solution that was easy to use, allowed flexible management of documents and processes from a distance, and maintained a high level of information security. Read More
About Customer	Gastaldi Group is a century-old company based in Italy, offering a broad range of services from logistics to tourism to real estate management. Within the group, Gastaldi International specializes in claims management consulting. The company has approximately 30 employees who serve the specific needs of insurance companies and reinsurers in the transportation and shipping sectors. The company operates from its offices in Genoa, Naples, and Milan. All consulting services are based on information that their employees collect and process on site at a customer’s premises. Read More
Solution	Gastaldi International decided to replace their old system with a more modern solution - the cloud-based DocuWare solution. This solution was chosen primarily for its simplicity and comprehensive range of features. DocuWare is now directly integrated with the company’s claims database, storing all the information on which Gastaldi International’s business is based in the electronic archive. A sophisticated rights system ensures that sensitive customer data can only be accessed by authorized users. The DocuWare solution also controls a large number of document-based workflows within the company, such as interdepartmental approval processes. Read More Log in to view content
Contents

Technology Category

Platform as a Service (PaaS) - Data Management Platforms

Applicable Industries

Professional Service

Applicable Functions

Business Operation

Use Cases

Regulatory Compliance Monitoring

Remote Collaboration

Services

Cloud Planning, Design & Implementation Services

Challenge

Gastaldi International, a part of the Gastaldi Group, specializes in claims management consulting for insurance companies and reinsurers in the transportation and shipping sectors. The company relied on a digital document management system (DMS) for its operations. However, the old system did not meet all their functional and organizational requirements. The onset of the Corona pandemic highlighted the system's inadequacies, particularly in terms of document access from remote locations like home offices. The company needed a modern solution that was easy to use, allowed flexible management of documents and processes from a distance, and maintained a high level of information security.

About Customer

Gastaldi Group is a century-old company based in Italy, offering a broad range of services from logistics to tourism to real estate management. Within the group, Gastaldi International specializes in claims management consulting. The company has approximately 30 employees who serve the specific needs of insurance companies and reinsurers in the transportation and shipping sectors. The company operates from its offices in Genoa, Naples, and Milan. All consulting services are based on information that their employees collect and process on site at a customer’s premises.

Solution

Gastaldi International decided to replace their old system with a more modern solution - the cloud-based DocuWare solution. This solution was chosen primarily for its simplicity and comprehensive range of features. DocuWare is now directly integrated with the company’s claims database, storing all the information on which Gastaldi International’s business is based in the electronic archive. A sophisticated rights system ensures that sensitive customer data can only be accessed by authorized users. The DocuWare solution also controls a large number of document-based workflows within the company, such as interdepartmental approval processes.

Impact #1	The new and innovative digital way of working led to significantly improved process efficiency at the consulting firm in a very short time.
Impact #2	Since mundane paperwork is much easier to complete digitally, process specifications are met with far less effort, which also improves the company’s information security.
Impact #3	No additional resources are tapped to operate it because all administration, updating and maintenance of the cloud platform is handled directly by DocuWare.

Impact #1

The new and innovative digital way of working led to significantly improved process efficiency at the consulting firm in a very short time.

Impact #2

Since mundane paperwork is much easier to complete digitally, process specifications are met with far less effort, which also improves the company’s information security.

Impact #3

No additional resources are tapped to operate it because all administration, updating and maintenance of the cloud platform is handled directly by DocuWare.

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Overview

Gastaldi Group's Digital Transformation with DocuWare

Operational Impact