NETSCOUT
Case Studies
Gaming Leader’s Cloud, Virtualization Investments Pay Off With NETSCOUT Service Edge Visibility
Overview
Gaming Leader’s Cloud, Virtualization Investments Pay Off With NETSCOUT Service Edge VisibilityNETSCOUT |
Infrastructure as a Service (IaaS) - Cloud Computing Infrastructure as a Service (IaaS) - Hybrid Cloud Platform as a Service (PaaS) - Connectivity Platforms | |
Business Operation | |
Process Control & Optimization Real-Time Location System (RTLS) | |
System Integration Testing & Certification | |
Operational Impact
The NETSCOUT smart visibility solution closed service edge blind spots across their cloud, data center, Co-lo, and virtual service environments. | |
IT Operations accessed a real-time nGeniusONE performance snapshot of all essential gaming applications in their casino operations, as well as the key service enablers supporting this environment. | |
They quickly used an nGeniusONE single-pane-of-glass Service Dashboard view to determine this issue was not related to the network or Cisco switches at all, but instead the result of a misconfiguration issue in their third-party video gaming management environment. | |
Quantitative Benefit
Achieved faster mean time to recovery (MTTR) when dealing with slot machine problems, which in turn optimized revenue from the casino floor. | |