GainSeeker Suite ensures compliance; improves usability & value of data

The Quality Manager at a privately-held metal fabrication company in the automotive and heavy equipment industry faced a critical issue. Customer and ISO procedures required the vendor to conduct periodic, destructive tests on finished products. However, inspection sheets were rarely filled in completely or accurately. Even when completed, the data was not accessible in a usable format. The inspection procedure was complex, requiring many steps, intermediate calculations, and conditional branching, making it comparable to a federal income tax form. The volume of data made it difficult to computerize, and reports often sat in a queue for six or seven weeks before being logged in a database. Reports to customers were often delayed and incomplete, rendering the data useless for process improvement. The manager envisioned a computerized system that would guide the operator through the inspection process, presenting on-screen forms identical to the printed forms the operators were used to seeing. This system aimed to eliminate math and transcription errors and speed up the process by having the operator enter data directly into a computer system.

Hertzler Systems has been a leader in Statistical Process Control (SPC) software and Six Sigma for over twenty-five years. They provide the leading real-time data acquisition and analytics SPC software, the GainSeeker Suite. Hertzler Systems serves a diverse customer base, including BAE Systems, Crown Audio, McCormick & Company, Inc., Hormel Foods Corporation, Snyders of Hanover, Titleist & Footjoy, IDEX Corporation, and TaylorMade-Adidas Golf Worldwide. Their software and services enable clients to connect, collect, analyze, and visualize data, building a data infrastructure for making data-driven decisions. These capabilities help clients improve throughput and yield, improve cycle times, reduce costs and errors, and increase profitability.