Case Studies Future-proofing delivers system success for Amey

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	Future-proofing delivers system success for Amey

Future-proofing delivers system success for Amey

Technology Category	Functional Applications - Enterprise Resource Planning Systems (ERP) Functional Applications - Fleet Management Systems (FMS) Functional Applications - Remote Monitoring & Control Systems
Applicable Industries	Recycling & Waste Management Utilities
Applicable Functions	Facility Management Logistics & Transportation
Use Cases	Fleet Management Predictive Maintenance Process Control & Optimization Remote Asset Management
Services	Cloud Planning, Design & Implementation Services Software Design & Engineering Services System Integration
Challenge	The growth of Amey’s waste business has resulted in the adoption of multiple systems. This made it hard to compare data or realise synergies through the centralisation of services. As a result, the decision was taken to implement a new IT system that would support the current business and also be capable of adapting to the fast-changing waste and technology markets. The new system needed to allow for significant modernisation in the way Amey managed its business, including the use of mobile applications and a dedicated web portal. Read More
About Customer	Amey views waste as a valuable resource and provides a range of collection and treatment services to help local authorities and commercial customers improve their environmental performance and better manage the associated costs. Every year Amey transports 1.8 million tonnes of waste, collects waste from over 1 million homes, produces enough sustainable energy to power 60,000 homes, and responsibly manages the waste for over 16,000 commercial customers. Read More
Solution	Amey’s AMCS Enterprise Management system is now used by over 35 members of the team across 6 sites and is capable of managing all of its collection, processing, and municipal waste functions. Its wide range of functionality includes customer management, weighbridge, and mobile devices. It also incorporates a detailed reporting capability enabling the production of bespoke reports and operational dashboards, combining data by service, business, or waste stream. AMCS’s vehicle planning and route optimisation software means routes can now be adapted whilst vehicles are on the road, thereby improving efficiency and reducing missed lifts. The use of mobile devices enables real-time reporting and sharing of information, significantly reducing the resolution time for customer issues such as missed lifts. On-board weighing equipment has also been installed to provide more granular data on the types and amounts of waste being managed. Key account customers now have access to an online portal where they can view reports, invoices, and near real-time service information. Read More Log in to view content
Contents

Technology Category

Functional Applications - Enterprise Resource Planning Systems (ERP)

Functional Applications - Fleet Management Systems (FMS)

Functional Applications - Remote Monitoring & Control Systems

Applicable Industries

Recycling & Waste Management

Utilities

Applicable Functions

Facility Management

Logistics & Transportation

Use Cases

Fleet Management

Predictive Maintenance

Process Control & Optimization

Remote Asset Management

Services

Cloud Planning, Design & Implementation Services

Software Design & Engineering Services

System Integration

Challenge

The growth of Amey’s waste business has resulted in the adoption of multiple systems. This made it hard to compare data or realise synergies through the centralisation of services. As a result, the decision was taken to implement a new IT system that would support the current business and also be capable of adapting to the fast-changing waste and technology markets. The new system needed to allow for significant modernisation in the way Amey managed its business, including the use of mobile applications and a dedicated web portal.

About Customer

Amey views waste as a valuable resource and provides a range of collection and treatment services to help local authorities and commercial customers improve their environmental performance and better manage the associated costs. Every year Amey transports 1.8 million tonnes of waste, collects waste from over 1 million homes, produces enough sustainable energy to power 60,000 homes, and responsibly manages the waste for over 16,000 commercial customers.

Solution

Amey’s AMCS Enterprise Management system is now used by over 35 members of the team across 6 sites and is capable of managing all of its collection, processing, and municipal waste functions. Its wide range of functionality includes customer management, weighbridge, and mobile devices. It also incorporates a detailed reporting capability enabling the production of bespoke reports and operational dashboards, combining data by service, business, or waste stream. AMCS’s vehicle planning and route optimisation software means routes can now be adapted whilst vehicles are on the road, thereby improving efficiency and reducing missed lifts. The use of mobile devices enables real-time reporting and sharing of information, significantly reducing the resolution time for customer issues such as missed lifts. On-board weighing equipment has also been installed to provide more granular data on the types and amounts of waste being managed. Key account customers now have access to an online portal where they can view reports, invoices, and near real-time service information.

Impact #1	The move to a single Enterprise Management system has enabled Amey to realise a number of commercial and operational benefits. Across the commercial waste collection business, it is recognised as having added over 2% to its EBIT (Earnings Before Interest and Tax).
Impact #2	The visualisation of vehicle routes means that inefficiencies can be easily identified, and vehicles re-routed. In addition to addressing overlapping routes, segments with low collection densities are also clearly visible. It’s estimated that re-routing has reduced fleet mileage by 7%, cutting both fuel costs and emissions.
Impact #3	The combination of technologies and system integration has resulted in significantly improved pricing and billing. Greater detail and accuracy of data allows faster intervention to improve or restore profitability and service levels. Integration with the finance system has also brought billing and the operational data closer together.

Impact #1

The move to a single Enterprise Management system has enabled Amey to realise a number of commercial and operational benefits. Across the commercial waste collection business, it is recognised as having added over 2% to its EBIT (Earnings Before Interest and Tax).

Impact #2

The visualisation of vehicle routes means that inefficiencies can be easily identified, and vehicles re-routed. In addition to addressing overlapping routes, segments with low collection densities are also clearly visible. It’s estimated that re-routing has reduced fleet mileage by 7%, cutting both fuel costs and emissions.

Impact #3

The combination of technologies and system integration has resulted in significantly improved pricing and billing. Greater detail and accuracy of data allows faster intervention to improve or restore profitability and service levels. Integration with the finance system has also brought billing and the operational data closer together.

Benefit #1	A 7% reduction in fleet mileage resulting from improved routing. This has served to cut fuel consumption and further improve environmental performance.
Benefit #2	Across the company’s trade waste collections business, the system has helped realise a 2% to Amey’s EBIT (Earnings Before Interest & Tax).
Benefit #3	24/7 data access through an online portal.

Benefit #1

A 7% reduction in fleet mileage resulting from improved routing. This has served to cut fuel consumption and further improve environmental performance.

Benefit #2

Across the company’s trade waste collections business, the system has helped realise a 2% to Amey’s EBIT (Earnings Before Interest & Tax).

Benefit #3

24/7 data access through an online portal.

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Overview

Future-proofing delivers system success for Amey

Operational Impact

Quantitative Benefit