NAVEX Case Studies Fulton Financial Keeps Risk in Check

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	Fulton Financial Keeps Risk in Check NAVEX

Fulton Financial Keeps Risk in Check

NAVEX

Technology Category	Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Functions	Business Operation Human Resources
Use Cases	Fraud Detection Regulatory Compliance Monitoring
Services	Software Design & Engineering Services System Integration
Challenge	Fulton Financial Corporation, a part of the highly-regulated banking industry, had been using an internal system to meet federal requirements and identify potential risks early. However, this system did not instill confidence among employees, had limited functionality, and was difficult to staff. The company wanted to take a more proactive approach to risk, especially in the current economy where financial organizations are under increased pressure. They needed a new reporting system that would boost employee confidence and help mitigate risk. Read More
About Customer	Fulton Financial Corporation is a $16.9 billion financial holding company based in Lancaster, Pennsylvania. The company provides a wide range of financial products and personalized services in Pennsylvania, Maryland, Delaware, Virginia, and New Jersey. Fulton is comprised of several different banking subsidiaries, and offers comprehensive products and services provided by talented employees who care about each and every relationship. The company has over 3,500 employees. Read More
Solution	Fulton Financial Corporation selected EthicsPoint to provide employees with a safe, anonymous way to report any suspected fraud or misconduct. The company worked with NAVEX Global’s Implementation team to configure its EthicsPoint system. The system was modified to ensure clarity and ease of use. EthicsPoint allows Fulton to sort data into categories, analyze trends at each of its subsidiaries, and notify three departments automatically when a report is submitted: Legal, Human Resources, and Internal Audit. This setup helps keep everybody accountable with a system of checks and balances. Read More Log in to view content
Contents

Technology Category

Functional Applications - Enterprise Resource Planning Systems (ERP)

Applicable Functions

Business Operation

Human Resources

Use Cases

Fraud Detection

Regulatory Compliance Monitoring

Services

Software Design & Engineering Services

System Integration

Challenge

Fulton Financial Corporation, a part of the highly-regulated banking industry, had been using an internal system to meet federal requirements and identify potential risks early. However, this system did not instill confidence among employees, had limited functionality, and was difficult to staff. The company wanted to take a more proactive approach to risk, especially in the current economy where financial organizations are under increased pressure. They needed a new reporting system that would boost employee confidence and help mitigate risk.

About Customer

Fulton Financial Corporation is a $16.9 billion financial holding company based in Lancaster, Pennsylvania. The company provides a wide range of financial products and personalized services in Pennsylvania, Maryland, Delaware, Virginia, and New Jersey. Fulton is comprised of several different banking subsidiaries, and offers comprehensive products and services provided by talented employees who care about each and every relationship. The company has over 3,500 employees.

Solution

Fulton Financial Corporation selected EthicsPoint to provide employees with a safe, anonymous way to report any suspected fraud or misconduct. The company worked with NAVEX Global’s Implementation team to configure its EthicsPoint system. The system was modified to ensure clarity and ease of use. EthicsPoint allows Fulton to sort data into categories, analyze trends at each of its subsidiaries, and notify three departments automatically when a report is submitted: Legal, Human Resources, and Internal Audit. This setup helps keep everybody accountable with a system of checks and balances.

Impact #1	EthicsPoint provides Fulton with enough data to proactively identify risk issues before they become significant.
Impact #2	The system helps minimize the potential costs of undetected fraud.
Impact #3	EthicsPoint has improved employee confidence by providing a confidential resource to report issues and see them resolved.

Impact #1

EthicsPoint provides Fulton with enough data to proactively identify risk issues before they become significant.

Impact #2

The system helps minimize the potential costs of undetected fraud.

Impact #3

EthicsPoint has improved employee confidence by providing a confidential resource to report issues and see them resolved.

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Overview

Fulton Financial Keeps Risk in Check

Operational Impact