Case Studies
from the Factory to the User: Streamlining Computer Delivery Processes Using 1E Shopping and SCCM
Overview
Analytics & Modeling - Predictive Analytics Functional Applications - Enterprise Resource Planning Systems (ERP) Functional Applications - Remote Monitoring & Control Systems | |
Professional Service Software | |
Business Operation Facility Management | |
Inventory Management Predictive Maintenance Remote Asset Management | |
Software Design & Engineering Services System Integration | |
Operational Impact
The new process allowed computers to be shipped directly from the manufacturer to the user, eliminating the need for costly and labor-intensive imaging depots. | |
Users were provided with a self-service process to complete the build of their own computers, ensuring they received fully configured machines with all necessary software and accessories. | |
The approval process for new software and hardware requests was automated, reducing delays and making it easier for managers and final approvers to approve requests from their mobile devices. | |
Quantitative Benefit
Eliminated the need for imaging depots, resulting in significant cost savings. | |
Reduced approval process time from days or weeks to just hours or a few days. | |
Enabled users to receive fully configured computers directly from the manufacturer, reducing delivery time. | |