Software AG Case Studies From Mobile Banking to Artificial Intelligence Built on a Digital Platform

Edit This Case Study Record

	From Mobile Banking to Artificial Intelligence Built on a Digital Platform Software AG

From Mobile Banking to Artificial Intelligence Built on a Digital Platform

Software AG

Technology Category	Platform as a Service (PaaS) - Application Development Platforms Analytics & Modeling - Machine Learning
Applicable Industries	Finance & Insurance
Applicable Functions	Business Operation
Use Cases	Predictive Maintenance Chatbots Computer Vision
Services	Cloud Planning, Design & Implementation Services Data Science Services System Integration
Challenge	The bank was facing several challenges due to the rapid growth in mobile banking, disparate process modeling standards and tools, regulatory compliance risks, rising costs, and the market impacts from AI. The bank needed to tackle these challenges to continue its growth and maintain its position as a leader in the banking industry. The bank also wanted to leverage the advances in computational power and machine learning algorithms to disrupt the banking industry with AI. However, the bank needed a solution that could handle the skyrocketing uptake in mobile and online banking, growing inefficiencies due to disparate process modeling standards and tools, and rapidly rising costs. Read More
About Customer	The customer is a leading American bank that has been at the forefront of innovation since its inception. Over the past decade, its mobile banking platform has grown to millions of users. The bank offers a full range of banking, investment, asset management, and other financial services to tens of millions of consumers and small business customers at thousands of retail financial centers and ATMs. It operates in all 50 states and many countries, with thousands of employees responsible for billions in revenue in 2016. The bank has been wildly successful, but it is always looking for ways to innovate and improve its services. Read More
Solution	The bank partnered with Software AG to embark on a digital transformation. They implemented webMethods, then ARIS, and built their future on the Software AG Digital Business Platform. This platform was capable of tackling new regulatory guidance, migrating to a custom ARIS 9.8 solution and installation, and handling the bank’s emergent security and scope constraints with an architecture designed for multi-environment, multi-node, high availability. The bank also created a Process Excellence Delivery Center (PEDC) with the help of Software AG's design experts. This enterprise-wide strategic business tool was designed and deployed using ARIS, meeting all of the bank's emerging needs: scalability, stability, security, and regulatory compliance. Read More Log in to view content
Contents

Technology Category

Platform as a Service (PaaS) - Application Development Platforms

Analytics & Modeling - Machine Learning

Applicable Industries

Finance & Insurance

Applicable Functions

Business Operation

Use Cases

Predictive Maintenance

Chatbots

Computer Vision

Services

Cloud Planning, Design & Implementation Services

Data Science Services

System Integration

Challenge

The bank was facing several challenges due to the rapid growth in mobile banking, disparate process modeling standards and tools, regulatory compliance risks, rising costs, and the market impacts from AI. The bank needed to tackle these challenges to continue its growth and maintain its position as a leader in the banking industry. The bank also wanted to leverage the advances in computational power and machine learning algorithms to disrupt the banking industry with AI. However, the bank needed a solution that could handle the skyrocketing uptake in mobile and online banking, growing inefficiencies due to disparate process modeling standards and tools, and rapidly rising costs.

About Customer

The customer is a leading American bank that has been at the forefront of innovation since its inception. Over the past decade, its mobile banking platform has grown to millions of users. The bank offers a full range of banking, investment, asset management, and other financial services to tens of millions of consumers and small business customers at thousands of retail financial centers and ATMs. It operates in all 50 states and many countries, with thousands of employees responsible for billions in revenue in 2016. The bank has been wildly successful, but it is always looking for ways to innovate and improve its services.

Solution

The bank partnered with Software AG to embark on a digital transformation. They implemented webMethods, then ARIS, and built their future on the Software AG Digital Business Platform. This platform was capable of tackling new regulatory guidance, migrating to a custom ARIS 9.8 solution and installation, and handling the bank’s emergent security and scope constraints with an architecture designed for multi-environment, multi-node, high availability. The bank also created a Process Excellence Delivery Center (PEDC) with the help of Software AG's design experts. This enterprise-wide strategic business tool was designed and deployed using ARIS, meeting all of the bank's emerging needs: scalability, stability, security, and regulatory compliance.

Impact #1	The bank achieved a dramatic streamlining of technology and operations: simpler architectures, lower risks, and saved costs.
Impact #2	The bank was able to deploy a properly sized architecture, implement a “hands-free” custom Red Hat® Linux® 7.3 package, and deliver a PEDC exceeding all expectations.
Impact #3	The platform now supports more than 3,000 transactions per second across various business lines, better positioning the bank to share information and serve the needs of its customers.

Impact #1

The bank achieved a dramatic streamlining of technology and operations: simpler architectures, lower risks, and saved costs.

Impact #2

The bank was able to deploy a properly sized architecture, implement a “hands-free” custom Red Hat® Linux® 7.3 package, and deliver a PEDC exceeding all expectations.

Impact #3

The platform now supports more than 3,000 transactions per second across various business lines, better positioning the bank to share information and serve the needs of its customers.

Benefit #1	Reduced operating costs by $9 million a year on a single project
Benefit #2	Cut response times dramatically
Benefit #3	The platform now supports more than 3,000 transactions per second across various business lines

Benefit #1

Reduced operating costs by $9 million a year on a single project

Benefit #2

Cut response times dramatically

Benefit #3

The platform now supports more than 3,000 transactions per second across various business lines

Download PDF Version

Overview

From Mobile Banking to Artificial Intelligence Built on a Digital Platform

Operational Impact

Quantitative Benefit