Zscaler Case Studies Fraser and Neave, Limited: Enhancing IT Management and Security with Zscaler

Edit This Case Study Record

	Fraser and Neave, Limited: Enhancing IT Management and Security with Zscaler Zscaler

Fraser and Neave, Limited: Enhancing IT Management and Security with Zscaler

Zscaler

Technology Category	Analytics & Modeling - Real Time Analytics Infrastructure as a Service (IaaS) - Cloud Databases
Applicable Industries	Food & Beverage Telecommunications
Use Cases	Real-Time Location System (RTLS) Track & Trace of Assets
Challenge	Fraser and Neave, Limited (F&N), a leading Asia Pacific Consumer Group, faced significant challenges in managing its IT infrastructure across multiple global offices. The central IT team was small and struggled to manage appliances across these offices. The company also lacked the ability to control its increasingly mobile workforce, which included employees working remotely on laptops and mobile devices. The use of appliance-based centralized solutions was limited, and the growing adoption of cloud applications necessitated better control over web access across all locations and users, irrespective of their location. Additionally, the company faced network bottlenecks due to backhauling traffic to the central office, which was a waste of network bandwidth. Read More
About Customer	Fraser and Neave, Limited (F&N) is a leading Asia Pacific Consumer Group with expertise in the Food & Beverage, Property, and Publishing & Printing industries. Founded in 1883, F&N has a presence in over 20 countries spanning Asia Pacific, Europe, and the USA, and employs over 10,000 people worldwide. The company's global offices are managed by a central IT team. F&N's workforce is increasingly mobile, with many employees working remotely on laptops and mobile devices. The company is also adopting cloud applications at a growing rate. Read More
Solution	F&N sought a solution that was easy to manage centrally and would not require backhauling traffic to the central office. After considering various appliance and cloud-based options, the company chose Zscaler's cloud-based web proxy solution. Zscaler's wide geographical coverage, real-time reporting, and ability to address F&N's SLA and confidentiality concerns made it the clear winner. The Zscaler solution provided F&N's IT team with access to real-time reporting across all its locations and remote users, with the ability to drill down into web logs and the associated device and user information. This enabled the IT department to gain immediate insight into employee productivity, website performance, and excess bandwidth use, and take quick corrective action when required. The cloud-based model also eliminated backhauling, freeing up valuable network bandwidth. Read More Log in to view content
Contents

Technology Category

Analytics & Modeling - Real Time Analytics

Infrastructure as a Service (IaaS) - Cloud Databases

Applicable Industries

Food & Beverage

Telecommunications

Use Cases

Real-Time Location System (RTLS)

Track & Trace of Assets

Challenge

Fraser and Neave, Limited (F&N), a leading Asia Pacific Consumer Group, faced significant challenges in managing its IT infrastructure across multiple global offices. The central IT team was small and struggled to manage appliances across these offices. The company also lacked the ability to control its increasingly mobile workforce, which included employees working remotely on laptops and mobile devices. The use of appliance-based centralized solutions was limited, and the growing adoption of cloud applications necessitated better control over web access across all locations and users, irrespective of their location. Additionally, the company faced network bottlenecks due to backhauling traffic to the central office, which was a waste of network bandwidth.

About Customer

Fraser and Neave, Limited (F&N) is a leading Asia Pacific Consumer Group with expertise in the Food & Beverage, Property, and Publishing & Printing industries. Founded in 1883, F&N has a presence in over 20 countries spanning Asia Pacific, Europe, and the USA, and employs over 10,000 people worldwide. The company's global offices are managed by a central IT team. F&N's workforce is increasingly mobile, with many employees working remotely on laptops and mobile devices. The company is also adopting cloud applications at a growing rate.

Solution

F&N sought a solution that was easy to manage centrally and would not require backhauling traffic to the central office. After considering various appliance and cloud-based options, the company chose Zscaler's cloud-based web proxy solution. Zscaler's wide geographical coverage, real-time reporting, and ability to address F&N's SLA and confidentiality concerns made it the clear winner. The Zscaler solution provided F&N's IT team with access to real-time reporting across all its locations and remote users, with the ability to drill down into web logs and the associated device and user information. This enabled the IT department to gain immediate insight into employee productivity, website performance, and excess bandwidth use, and take quick corrective action when required. The cloud-based model also eliminated backhauling, freeing up valuable network bandwidth.

Impact #1	The implementation of Zscaler's solution brought about significant operational improvements for F&N. The real-time reporting feature provided the IT team with immediate insights into employee productivity, website performance, and excess bandwidth use, which was not possible with the previous appliance-based solution. This allowed the IT department to quickly investigate issues and take corrective action when required. The cloud-based model also eliminated the need for backhauling, freeing up valuable network bandwidth. The solution was easy to deploy and manage, with quick PAC file deployment, and provided a seamless experience for F&N employees, who could now go direct-to-net with no perceptible latency.

Impact #1

The implementation of Zscaler's solution brought about significant operational improvements for F&N. The real-time reporting feature provided the IT team with immediate insights into employee productivity, website performance, and excess bandwidth use, which was not possible with the previous appliance-based solution. This allowed the IT department to quickly investigate issues and take corrective action when required. The cloud-based model also eliminated the need for backhauling, freeing up valuable network bandwidth. The solution was easy to deploy and manage, with quick PAC file deployment, and provided a seamless experience for F&N employees, who could now go direct-to-net with no perceptible latency.

Download PDF Version

Overview

Fraser and Neave, Limited: Enhancing IT Management and Security with Zscaler

Operational Impact