Software AG Case Studies Fraport Implements Process and Application Architecture Using ARIS

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	Fraport Implements Process and Application Architecture Using ARIS Software AG

Fraport Implements Process and Application Architecture Using ARIS

Software AG

Technology Category	Application Infrastructure & Middleware - Data Exchange & Integration Application Infrastructure & Middleware - Database Management & Storage
Applicable Industries	Transportation
Applicable Functions	Business Operation
Use Cases	Asset Lifecycle Management Infrastructure Inspection
Services	Software Design & Engineering Services System Integration
Challenge	Fraport AG, a leading international professional services organization in the aviation industry, operates more than 1,100 applications to support its employees. It was essential to maintain an overview and a working environment that’s as standardized as possible. Information relating to the processes and applications forms the foundation for the IT department’s work. Numerous business decisions are made based on it. For regulatory reasons, it is indispensable for fulfilling obligations to the works council and German data protection laws. Initially, the information was kept in an extensive Microsoft® Excel® spreadsheet, but administering it centrally was taking more and more time. A comprehensive solution for process and application management had to be found. Read More
About Customer	Fraport AG, with 2012 annual revenues of €2.44 billion, is among the leading international professional services organizations in the aviation industry. As the operator of the Frankfurt airport, Fraport is responsible for one of the most important hubs in international air transportation. In 2012, an average of 1,300 planes took off and landed every day, transporting a total of more than 57 million passengers. In addition, Fraport AG is active as a full-service provider in the field of airport management through investments and subsidiaries on four continents. More than 19,000 employees at Fraport AG ensure that all processes run smoothly. Read More
Solution	Fraport selected Software AG’s solution based on the ARIS Architect, Publisher and IT Inventory. The project team first developed a metamodel with all the basic information that needed to be mapped. Fraport began by installing the ARIS repository and implementing ARIS Architect. The first milestone was reached very quickly: the Excel spreadsheet wasn’t needed anymore as all the information was available in the ARIS repository. The next step was to make the collected data available online to other authorized Fraport employees via ARIS Publisher. Decentralized maintenance posed the greatest challenge. This particular function was very important to the IT team to ensure up-to-date data. Querying the right parameters required a great many adjustments to the system. The Fraport team had handled the project largely on its own until this point, when it needed technical support from Software AG to customize IT Inventory. Read More Log in to view content
Contents

Technology Category

Application Infrastructure & Middleware - Data Exchange & Integration

Application Infrastructure & Middleware - Database Management & Storage

Applicable Industries

Transportation

Applicable Functions

Business Operation

Use Cases

Asset Lifecycle Management

Infrastructure Inspection

Services

Software Design & Engineering Services

System Integration

Challenge

Fraport AG, a leading international professional services organization in the aviation industry, operates more than 1,100 applications to support its employees. It was essential to maintain an overview and a working environment that’s as standardized as possible. Information relating to the processes and applications forms the foundation for the IT department’s work. Numerous business decisions are made based on it. For regulatory reasons, it is indispensable for fulfilling obligations to the works council and German data protection laws. Initially, the information was kept in an extensive Microsoft® Excel® spreadsheet, but administering it centrally was taking more and more time. A comprehensive solution for process and application management had to be found.

About Customer

Fraport AG, with 2012 annual revenues of €2.44 billion, is among the leading international professional services organizations in the aviation industry. As the operator of the Frankfurt airport, Fraport is responsible for one of the most important hubs in international air transportation. In 2012, an average of 1,300 planes took off and landed every day, transporting a total of more than 57 million passengers. In addition, Fraport AG is active as a full-service provider in the field of airport management through investments and subsidiaries on four continents. More than 19,000 employees at Fraport AG ensure that all processes run smoothly.

Solution

Fraport selected Software AG’s solution based on the ARIS Architect, Publisher and IT Inventory. The project team first developed a metamodel with all the basic information that needed to be mapped. Fraport began by installing the ARIS repository and implementing ARIS Architect. The first milestone was reached very quickly: the Excel spreadsheet wasn’t needed anymore as all the information was available in the ARIS repository. The next step was to make the collected data available online to other authorized Fraport employees via ARIS Publisher. Decentralized maintenance posed the greatest challenge. This particular function was very important to the IT team to ensure up-to-date data. Querying the right parameters required a great many adjustments to the system. The Fraport team had handled the project largely on its own until this point, when it needed technical support from Software AG to customize IT Inventory.

Impact #1	Increased productivity
Impact #2	Cost savings
Impact #3	Greater efficiency

Impact #1

Increased productivity

Impact #2

Cost savings

Impact #3

Greater efficiency

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Overview

Fraport Implements Process and Application Architecture Using ARIS

Operational Impact