Broadcom
Case Studies
Fortune 500 Insurer Enhances Customer Experience with Apteligent
Overview
Fortune 500 Insurer Enhances Customer Experience with ApteligentBroadcom |
Analytics & Modeling - Real Time Analytics Application Infrastructure & Middleware - API Integration & Management | |
Business Operation Sales & Marketing | |
Software Design & Engineering Services System Integration | |
Operational Impact
The team has all the information it needs to proactively address problems before they affect the end user. | |
They can now stay one step ahead of their competition by offering innovative and business critical improvements to their mobile consumers. | |
This insurer embraces the age of the customer by arming their support team with Apteligent. When a customer does have a Mobile issue, at a touch of a button, they are able to reach out to the help desk and receive instant, customized advice – without sacrificing privacy. | |