Case Studies Fortifi’s CRM Platform Counts on Redis Enterprise for Stable, High Performance

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	Fortifi’s CRM Platform Counts on Redis Enterprise for Stable, High Performance

Fortifi’s CRM Platform Counts on Redis Enterprise for Stable, High Performance

Technology Category	Application Infrastructure & Middleware - Database Management & Storage Platform as a Service (PaaS) - Data Management Platforms
Applicable Industries	E-Commerce Software
Applicable Functions	Business Operation
Services	System Integration
Challenge	Prior to using Redis Enterprise, Fortifi ran Open Source Redis inside a Kubernetes Engine cluster. Managing it wasn’t too difficult, but it wasn’t built quite right from the outset. It would occasionally fail over and nodes would lose sync with each other. As its application and user count grew, Fortifi realized it needed a cost-effective method of ensuring that customers’ experience with its application didn’t diminish. Fortifi encountered issues with their Redis setup, including occasional failovers and nodes losing sync, which impacted the user experience. They needed a more reliable and scalable solution to handle the growing application usage and user count. Read More
About Customer	Fortifi is a comprehensive cloud-based business platform that includes a billing system, support system, CRM, order management system, knowledge base, and marketing system. This platform can be integrated into any website, providing a unified view of various business elements tailored to clients' specific needs. Fortifi's primary focus is on delivering a seamless and efficient user experience for its customers. As the company grew, it faced challenges in managing its existing infrastructure, prompting the search for a more reliable and high-performance solution. Fortifi ultimately chose Redis Enterprise to meet these needs, ensuring high availability and stability for its customer-facing applications. Read More
Solution	Fortifi chose Redis Enterprise to store user sessions for its eCommerce platform, leveraging its high availability and high performance. Redis Enterprise serves as the primary database for Fortifi’s customer-facing application, providing a stable and scalable solution. The key features and functionalities of Redis Enterprise used by Fortifi include high availability, stability, and the ability to seamlessly scale, cluster, and auto-shard. Fortifi also values Redis Enterprise's monitoring, automation, alerting, and dashboard capabilities. The implementation of Redis Enterprise has allowed Fortifi to handle the growing application usage and user count effectively, ensuring a smooth and reliable user experience. Read More Log in to view content
Contents

Technology Category

Application Infrastructure & Middleware - Database Management & Storage

Platform as a Service (PaaS) - Data Management Platforms

Applicable Industries

E-Commerce

Software

Applicable Functions

Business Operation

Services

System Integration

Challenge

Prior to using Redis Enterprise, Fortifi ran Open Source Redis inside a Kubernetes Engine cluster. Managing it wasn’t too difficult, but it wasn’t built quite right from the outset. It would occasionally fail over and nodes would lose sync with each other. As its application and user count grew, Fortifi realized it needed a cost-effective method of ensuring that customers’ experience with its application didn’t diminish. Fortifi encountered issues with their Redis setup, including occasional failovers and nodes losing sync, which impacted the user experience. They needed a more reliable and scalable solution to handle the growing application usage and user count.

About Customer

Fortifi is a comprehensive cloud-based business platform that includes a billing system, support system, CRM, order management system, knowledge base, and marketing system. This platform can be integrated into any website, providing a unified view of various business elements tailored to clients' specific needs. Fortifi's primary focus is on delivering a seamless and efficient user experience for its customers. As the company grew, it faced challenges in managing its existing infrastructure, prompting the search for a more reliable and high-performance solution. Fortifi ultimately chose Redis Enterprise to meet these needs, ensuring high availability and stability for its customer-facing applications.

Solution

Fortifi chose Redis Enterprise to store user sessions for its eCommerce platform, leveraging its high availability and high performance. Redis Enterprise serves as the primary database for Fortifi’s customer-facing application, providing a stable and scalable solution. The key features and functionalities of Redis Enterprise used by Fortifi include high availability, stability, and the ability to seamlessly scale, cluster, and auto-shard. Fortifi also values Redis Enterprise's monitoring, automation, alerting, and dashboard capabilities. The implementation of Redis Enterprise has allowed Fortifi to handle the growing application usage and user count effectively, ensuring a smooth and reliable user experience.

Impact #1	Fortifi has seen a drastic increase in its application’s performance since implementing Redis Enterprise.
Impact #2	The instances running with Redis Labs have been excellent, with very few issues related to performance or communication.
Impact #3	Pricing is excellent, and the ability to resize instances without downtime is a major advantage.

Impact #1

Fortifi has seen a drastic increase in its application’s performance since implementing Redis Enterprise.

Impact #2

The instances running with Redis Labs have been excellent, with very few issues related to performance or communication.

Impact #3

Pricing is excellent, and the ability to resize instances without downtime is a major advantage.

Benefit #1	Faster time to market: Highly beneficial
Benefit #2	Reduced downtime: Beneficial
Benefit #3	Ability to offer fewer specialized personnel: Beneficial

Benefit #1

Faster time to market: Highly beneficial

Benefit #2

Reduced downtime: Beneficial

Benefit #3

Ability to offer fewer specialized personnel: Beneficial

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Overview

Fortifi’s CRM Platform Counts on Redis Enterprise for Stable, High Performance

Operational Impact

Quantitative Benefit